Genetic Counseling Assistant

Description

Penn Medicine is dedicated to its mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical, and business professionals across all disciplines.

Entity

Department: Med Genetics
Location: 3400 Spruce Street, Philadelphia, PA (HUP)
Hours: Full-Time, Mon-Fri

Summary

The genetic counseling assistant (GCA) will be responsible for higher level administrative tasks to support genetic counseling efforts. This may include tasks such as coordinating patient appointments, preparing patient charts, tracking the status of genetic test results, and drafting results letters. They will also answer basic patient inquiries with respect to genetic counseling questions. Additionally, the GCA will support efforts of the division, including updating literature reviews, maintaining databases, and research support. They will improve flow and efficiency within the clinical practice by working with the Patient Service Associates/Patient Service Coordinators to coordinate and prepare for patient appointments. They will provide other administrative support as needed.

Responsibilities

• Support staff, e.g. Genetic Counselors and Physicians, with clinical and administrative tasks as needed towards maintaining a high level of Patient Centered Care/research protocols.
• Answering telephone inquiries and acting as a liaison between genetic counselors and patients.
• Triage patient inquiries and referrals under the supervision of a genetic counselor.
• Obtaining medical records for appointments - Scanning medical records into patient charts.
• Abstracting medical records for patient appointments.
• Transporting, packaging and shipping specimens for testing.
• Tracking testing status, alerting the providers to delays, coordinating additional specimen collection as needed.
• Facilitating patient follow-up.
• Performing duties as a scribe.
• Obtaining consent from patients to participate in research studies.
• Creating and maintaining databases.
• Performing literature reviews to inform best genetic practices.
• Participating in family educational programs.

Education or Equivalent Experience

• Bachelor of Arts or Science (Required)- Relevant to medical/scientific field
• Preference given to candidates pursuing or looking to pursue a Master’s degree in the field of Genetic Counseling (Required)