Generator Technician II

Primary Purpose

The Generator Technician II is responsible for providing on-site and phone troubleshooting, repair, equipment modifications, installation, and sales commissioning support of Generac industrial products. This position will require up to 50% travel.

Major Responsibilities

• Perform technical skills including but not limited to, mechanical, electrical, troubleshooting and repair of generators.
• Provide emergency/unscheduled repairs of generators both during normal working hours and after-hours, weekends and holidays as directed.
• Perform scheduled preventative maintenance service and/or repairs of generators.
• Read and interpret operational manuals, electrical schematics, universal generator literature, and work orders to perform required maintenance and/or repairs.
• Detect faulty operations, defective material and report them and any other unusual situations to the service manager in a timely manner.
• Stay current on National Fire Protection Association and State regulations for Emergency Power Supply Systems.
• Create reports for all work performed in FieldServio. Communicate report findings through but not limited to phone calls, emails and in person communication.
• Conducting equipment commissioning for the industrial and MPS products.

Minimum Job Requirements

• Education: High School Diploma
• Certification/License: Valid Driver License
• Knowledge/Skills/Abilities:
• Working knowledge of mechanical design, AC and DC circuitry, power generation, wiring schematics, and connection diagrams
• Working knowledge of Engine maintenance and troubleshooting of natural gas fuel systems
• Knowledge of power generation; light tower, pumps, and heating products
• Working knowledge of diesel or gaseous engines
• Excellent troubleshooting skills, the ability to make independent decisions, and work with minimal supervision
• Working knowledge of transfer switch operations
• Spark Ignited knowledge
• Able to obtain and maintain Generac certification in the air-cooled and protector series courses
• Able to work and communicate well with others
• Able to provide detailed reports within 24 hours
• Able to manage and respond to emails, texts, and phone calls in a safe and timely manner
• Excellent conflict and resolution skills
• Able to observe, identify and relay critical information to the company, customers, or coworker

Preferred Job Requirements

• Education: Associate degree in Electrical Engineering or Mechanical Engineering
• Certification/License: N/A
• Work Experience: 6 years servicing and troubleshooting of Emergency Power Supply Systems (EPSS)
• Knowledge/Skills/Abilities: N/A

Physical Requirements And Working Conditions

• Production Environment: While performing the duties of this job, the employee is regularly required to stand. The employee is frequently required to use hands to manipulate objects, tools, or controls; and to talk and hear. The employee is regularly required to walk, stoop, crouch, bend and reach above shoulders. The employee must frequently lift and/or move up to 50 pounds unassisted and up to 100 pounds with assistance, waist high, up to 10 feet away.
• Weather Conditions: The employee may be required to obtain a DOT Medical Card and have the ability to drive a heavy-duty truck on a daily basis.