Generator Mechanic/Service Technician

About the role

A field-based position for a skilled Generator Mechanic / Service Technician to perform diagnostics, maintenance, and repairs on residential standby generators and automatic transfer switches (ATS). You’ll travel to job sites in a company-provided vehicle, support emergency calls during outages, and deliver excellent customer service.

Responsibilities

• Travel to residential job sites using a company-provided service vehicle
• Perform diagnostics, routine maintenance, and repairs on whole-home standby generators
• Troubleshoot and service mechanical and electrical components, including ATS systems
• Read and interpret electrical wiring diagrams, blueprints, and technical manuals
• Clearly communicate with customers regarding services performed and any recommendations
• Accurately document all work in our service management software
• Follow safety protocols and industry best practices when working around electricity
• Support emergency service calls during weather-related outages or storms, as needed

Requirements

• 1+ years of experience in generator service, small engine repair, or related mechanical/electrical work
• Strong customer service and verbal communication skills
• Ability to read schematics, wiring diagrams, and service manuals
• Comfortable working independently in the field with minimal supervision
• High school diploma or equivalent required
• Valid driver’s license with a clean driving record
• Physically able to perform job duties, including climbing ladders, lifting equipment, and working in outdoor environments
• Familiarity with residential generator systems and ATS technology is a plus

Schedule

Monday to Friday, 8:00 AM – 5:00 PM (occasional flexibility required for emergencies).

Pay

$18.00 - $20.00 per hour.

Benefits

• Company-provided work truck
• Paid time off
• Free Friday breakfasts
• Competitive salary
• Opportunity for advancement
• Industry-leading training and support
• Company-provided tools and equipment