Generator Field Technician (Commercial, LV/MV Electrical, Data Center. Facilities Management)

About the role

PowerSecure is seeking experienced Service Technicians specializing in Commercial Generators, Low/Medium Voltage Switchgear, or Battery Storage Equipment. We offer continuous training and multiple levels of technician advancement to help you grow your career.

Summary

Responsible for ongoing maintenance and repair of contracted and non-contracted generator and power distribution equipment. Additionally, this position is responsible for technical support to customers on operational or maintenance aspects.

Minimum Qualifications

• Level II Technician: three years of field experience servicing generator systems with some experience on 500kw+; proficient with preventative maintenance, retrofitting basic controls, minor ATS repairs and loadbanking equipment
• Level III Technician: six years of field experience servicing generator systems with extensive experience on 500KW+; proficient with preventative maintenance, paralleling switch gear, ATS repairs, controller retrofits and Loadbanking equipment
• Level IV Technician: ten years of field experience servicing generator systems of all sizes and applications; expert in preventative maintenance, paralleling switch gear, retrofitting advanced controls and Loadbanking equipment
• High School diploma or GED equivalent, related military experience or equivalent field experience
• Ability to perform triennial maintenance, engine diagnostics, fuel system priming and replacing failed engine components
• Expert in major engine repairs, able to diagnose a wide variety on various applications
• Experienced with Volvo and PSI engines
• Operational and functional understanding of Automatic Transfer Systems, able to troubleshoot and repair with minimal direction
• Expert troubleshooting skills with no return call outs for work performed; can be dispatched to any call with help from our Product Support team
• Expert at reading or dissecting schematics and wiring diagrams to diagnose most electrical issues
• Well versed with Woodward, Beckwith, and PLC equipment in an advanced electric controls environment
• Ability to read and interpret technical instructions, safety manuals, service manuals and policies and procedures
• Must observe all safety standards
• Ability to mentor Mid to High level techs as requested

Knowledge, Skills and Abilities

• Ability to deal with customers where tact may be required to maintain continuing harmonious relationships
• Computer fluent, with specific attention to ERP systems, email and Microsoft Office products
• Maintain professional appearance on the job
• Proven reasoning abilities and sound judgment
• Must possess excellent verbal and written communication skills
• Able to express commitment to PSS, its customers, and its employees
• Process oriented, with demonstrated attention to detail
• Delivering on-time results to support PSS's business goals
• Teamwork oriented with collaborative style

Essential Functions

• Daily travel with independent work structure
• Provide 24x7 "on-call" services as required unless on PTO or Off Call
• Maintain and safeguard company issued equipment, tools, and instruments
• Battery installations and replacements
• Perform required preventative maintenance service to equipment under contract as scheduled
• Customer contact and interface
• Communicate availability status to corporate office
• Protect company proprietary information, manuals, and records
• Use of electronic and electrical test equipment as necessary
• Coordinate and manage all on-site subcontractors hired by PSS as necessary
• Maintain company vehicle in safe and operational condition
• Ensure that work is performed to PSS standards
• Complete all paperwork, including Field Service Reports, Time Sheets, Expense Reports, and other job required reports timely and accurately
• Provide technical support to customers upon request
• Maintain Technical documentation for study and/or review
• Willing and able to attend training as company deems necessary
• Own and maintain personal set of mechanical tools
• Cross train in other areas as needed

Physical Demands

• 85% physical activity required on customer site working with equipment, 15% form completion, email, other administrative tasks and completing technical support activities by way of telephone and computer communication
• May involve the lifting, carrying, pushing, and/or pulling of moderately heavy objects and materials (20-75 pounds)
• Frequently required to stand, walk, and sit
• Occasionally required to use hands, to finger, handle or feel, reach with hands and arms
• Combination of climbing and balancing to include climbing ladders, stooping, kneeling, crouching, and crawling
• Must have the physical ability to wear Personal Protective Equipment (PPE), including but not limited to Protective Glasses, Protective Gloves, and Protective Footwear as required
• Specific vision abilities required: close vision, distance vision, color vision, depth perception and ability to adjust focus
• Must be able to read computer screens, paper documents, equipment
• Ability to perceive and discriminate sounds, depth, texture, and visual cues or signals
• Up to 10 consecutive hours driving heavy duty truck
• May be required to work long and unpredictable hours
• Some tasks require the ability to communicate orally and hear others speaking
• Must be able to pass pre-employment screening that includes background check, drug testing and MVR clearance

Work Environment

• Work is 85%+ in an outdoor environment in all types of weather
• The environment is varied since the performance of the essential duties is at customer sites
• Must be willing to travel out of market/state up to 25% of the time
• Requires exposure to adverse environmental conditions such as temperature and noise extremes, vibrations, machinery, hazardous materials, confined spaces, traffic hazards, and various chemicals

Benefits

• Medical, dental, vision and life insurance coverage
• Competitive pay and a matching 401(k) plan
• Vacation, Company Holidays, Paid Time Off (PTO - personal and sick days)
• Flexible spending accounts/Health savings account
• Wellness Incentive Programs
• Employee Referral Program
• Tuition Reimbursement