Generalist of Workforce and Continuing Education - Part-Time

About the role

This part-time position reports to the Manager of Workforce and supports students with admissions, academic advising, assessment, enrollment, financial aid, and related services. The role requires a student-centered mindset, collaboration across departments, and adherence to the “AC Way” values of Angelina College.

Responsibilities

• Assist students with admissions, academic advising, assessment, enrollment, and financial aid services.
• Provide a one-stop help desk for admissions, enrollment, academic advising, and financial aid inquiries.
• Process student applications for enrollment, advising, and financial aid.
• Process Business Office payments and student account bill requests; maintain accurate record-keeping and tracking.
• Perform registration functions (add/drop, withdrawal) including data entry into the registration system.
• Provide information on courses, programs, and degree plans.
• Handle confidential and sensitive information with care.
• Manage multiple tasks, prioritize workload, and maintain attention to detail.
• Deliver superior customer service and collaborate effectively with all levels of the organization.
• Answer incoming calls and interoffice calls, greet visitors, and direct them appropriately.
• Type documents, schedule appointments for faculty advising and meetings, and compile data for reports and special projects.

Qualifications

• High School diploma or GED.
• Two years of office experience with customer service and computer skills (Microsoft Office and Google Workspace).

Skills

• Proficient with Google Workspace (Docs, Sheets, Drive) and Microsoft Office Suite (Word, Excel, PowerPoint).

Physical Demands

• Regularly required to sit; use hands to finger, handle, or feel; talk or hear.
• Frequently required to reach with hands and arms.
• Occasionally required to stand and walk.
• Must occasionally lift and/or move up to 30 pounds.
• Specific vision abilities include close vision.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Work Environment

• Noise level is usually moderate.
• Some travel may be required.

Pay

$13.00 per hour.