General Utilities- Ocean Prime Philadelphia

About the role

It is the responsibility of the general utility to properly wash and store all dishes, trays, eating utensils, cups and small equipment for the kitchen. Assist in portioning, peeling and cleaning food as requested. Maintains dish room and dish machine in a sanitary and efficient manner and is responsible for cleaning the dining room including the lavatories and common areas.

Responsibilities

• Complies with standards of personal cleanliness and proper uniform at all times.
• Complies with management and associates, assisting with other duties, if needed.
• Maintains a sanitary work station.
• Exhibits punctuality and dependability.
• Knows emergency procedures for the restaurant.

Requirements

• A positive attitude and desire to work in an exciting food and beverage environment
• Highly motivated individuals ready to work on an energetic team
• A minimum of 1 year restaurant experience is preferred
• Open availability and flexible scheduling

Skills

• Hospitality: Ability to respond quickly to guests needs, meets commitments, responds to requests for service and assistance, provide genuine hospitality.
• Teamwork: Gives and welcomes feedback, contributes to building a positive team spirit, puts success of team above own interests, supports everyone’s efforts to succeed, exhibits objectivity and openness to others views
• Technical Skills: Participates in training and development opportunities, strives to continuously build knowledge and skills of the restaurant and company, shares expertise with others
• Problem Solving: Identifies and resolves guest situations in a timely manner
• Guest Services: Manages difficult or emotional guest situations (with guest satisfaction as a priority), responds promptly to guests needs, solicits guest feedback to improve services, responds to requests for service and assistance, meets commitments, provides genuine hospitality
• Interpersonal Skills: Keeps emotions under control, remains open to others’ ideas and tries new things, resolves conflict
• Oral Communication: Speaks clearly and politely in positive or negative situations, listens and gets clarification, responds well to questions, participates in meetings
• Written Communication: Able to read and interpret written information, writes clearly and informatively
• Restaurant Support: Supports goals and values, strives to continuously build knowledge and skills, maintain cleanliness of restaurant
• Quality Management: Looks for ways to improve and promote quality, demonstrates accuracy and thoroughness, monitors own work to ensure quality, applies feedback to improve performance, works quickly, ensures the restaurant exhibits great food safety