GENERAL UTILITIES-MARCELLA'S SHORT NORTH

About the role

We are Great People Delivering Genuine Hospitality. To make “Raving Fans” of our Associates, Guests, Purveyors, Partners, and the Communities in which we do business.

It is the responsibility of the general utility to properly wash and store all dishes, trays, eating utensils, cups, and small equipment for the kitchen. Assist in portioning, peeling, and cleaning food as requested. Maintains the dish room and dish machine in a sanitary and efficient manner and is responsible for cleaning the dining room including the lavatories and common areas.

Responsibilities

• Reports to work on time as indicated on the work schedule.
• Uniform meets restaurant requirements and is maintained and cleaned.
• Practices positive personal hygiene and cleanliness habits during all work shifts.
• Exemplifies hospitality standards.
• Answers guests' questions about the restaurant.
• Handles requests and complaints with guest satisfaction as the priority.
• Cooperates with management and co-workers to assist others with duties, if needed.
• Communicates suggestions for improvement in a positive fashion.
• Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant.
• Reports potentially unsafe conditions and uses materials and equipment properly.
• Knows emergency procedures in the restaurant.
• Performs all duties and maintains knowledge of all standards and procedures as stated in the associate handbook.

Requirements

• Restaurant Experience (preferred: less than 2 years)
• Team Player: Works well as a member of a group

Qualifications

• Inspired to perform well by the chance to take on more responsibility (Growth Opportunities)

Skills

• A genuine approach to hospitality
• Individuals who exemplify leadership, kindness, and positivity
• “Yes is the Answer!” Mentality
• Those who value teamwork, family, and community

Benefits

• Opportunities for career growth (80% of all positions promoted from within)
• Dining discounts at any of our 60+ restaurants
• Health benefits for eligible associates
• Inclusive, fun, and creative environment
• Flexible scheduling, paid time off, and closed