General Technician Above Ground Apprentice
Job ID: 21171 | Category: Gas Pipeline Operations & Maintenance | Company: Atlanta Gas Light
About the role
Entry level position responsible for completing a variety of tasks in support of field operations including deactivation of service, delayed match, corrosion inspections, meter paints, reading meters, assisting with maintenance activities, operating heavy equipment, using hand tools, basic leak investigation, assisting in mechanical joining, landscape maintenance, traffic control, meter reading, ERT installations and programming, and working as part of a crew installing, maintaining, and repairing gas mains and service lines.
Responsibilities
- Efficiently works a route to complete customer and compliance orders timely per company policies and operator qualifications.
- Observes all safety requirements and regulatory guidelines.
- Accurately captures documentation in the Mobile Data Terminal and recognizes abnormal operating conditions (corrosion, meters under stress, etc.).
- Assists in connecting and disconnecting gas service, manually turning meters on and off.
- Assists in conducting investigations of high bill complaints, stop meters and special readings via meter reading validation.
- Assists in performing regular meter inspections, paints and maintenance of above and below ground gas systems.
- Responds to customer questions and provides answers or referrals.
- Provides assistance with distribution activities: operating basic equipment and tools, traffic control, landscaping and general maintenance, digging, shoring, repairing leaks, testing and wrapping pipes, pressure recording devices.
- Uses a variety of tools (hand, air, shovels, etc.) while performing distribution crew activities.
- Ensures truck is stocked with equipment, supplies, tools in neat condition.
- Operates Automated Dispatch system to complete meter reads and turn-offs service at customer premise.
- Identifies abnormal operating conditions and takes appropriate actions.
- Performs simple sniff tests to detect gas leaks.
- Performs other job-related duties as required.
Requirements
- High school diploma or GED
- Mechanical aptitude
- Basic knowledge and use of hand tools and equipment
- Ability to pass basic skills and knowledge assessments
- Valid Driver’s License
- Exposure to outside elements (heat, cold, high winds)
- Safety sensitive role
- Heavy lifting, bending, stooping, walking
Qualifications
- Field operations experience with distribution crew work (preferred)
- Experience with heavy equipment operation (preferred)
- Technical school training and certification (preferred)
- Welding experience or certification (preferred)
- Commercial driver’s license or permit (preferred)
- Or equivalent academic education and experience
Skills
- Good written and oral communication
- Ability to use good judgment in potentially hazardous and emergency environments
- MS Office and computer skills – basic proficiency
- Customer service
- Mechanical aptitude
- Able to operate basic equipment, machinery and simple tools
- Good interpersonal skills
- Ability to resolve and diffuse difficult/escalated situations
- Knowledge of assigned geographical territory
- Ability to smell odorant used to detect gas leaks
- Southern Company Gas Competencies: Business Acumen, Driving Results, Engagement, Functional Expertise
Benefits
Eligible for competitive base salary, annual incentive awards, health, welfare and retirement benefits; additional details available here.
Schedule
Full time