General Service Technician - D Class

Essential Duties

• Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
• Sells lubrication, safety inspection and other related services.
• Maintains related records on regular customers, following up periodically with telephone, mail or personal reminders.
• Inspects vehicle fluid levels, replenishes as necessary.
• Checks tire pressure and adds air if needed.
• Communicates with parts department to obtain needed parts.
• Saves and tags parts of the job if under warranty or if requested by the customer.
• Examines assigned vehicle to determine if further safety or service work is required or recommended.
• Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
• Documents all work performed and recommended on the repair order.
• Road tests vehicles.
• Participates in manufacturer-sponsored training programs, schools, and events.
• Keeps abreast of manufacturer technical bulletins.
• Reports machinery defects or malfunctions to supervisor.
• Ensures that customers' cars are kept clean.
• Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.
• Keeps shop area neat and clean.
• Maintains and is accountable for all dealership-owned tools and manuals.
• Returns them to the proper place and in the same condition as when they were received.
• Understands, keeps abreast of and complies with federal, state and local regulations, such as hazardous waste disposal, OSHA Right-to-Know etc.
• Operates all tools and equipment in a safe manner.
• Reports any safety issues immediately to management.

Qualifications

• Requires the ability to perform light maintenance and repairs which include lube, oil, and filter changes, balancing and rotation of tires and flushing cooling systems.
• Entry-level position.