General Office Associate

Job Summary

Perform a variety of clerical tasks, including answering telephones, scanning documents, and cross-trained tasks. Duties Include:

• Assist and support branches with customer inquiries and solutions.
• Answer and transfer high volume calls on multi-line phone system.
• Sort and deliver incoming mail and send outgoing mail.
• Provide general information to internal employees, customers or the public.
• Copy, file, update and scan high volume documents using Kofax Software.
• Collect information and perform data entry.
• Backup for other clerical personnel during vacations or absences.

Requirements

• 2 years office, customer service and data entry experience is a plus.
• Able to learn and follow established policies and procedures.
• Able to take directions and communicate problems and issues with Manager as needed.
• Able to work independently and as a team, establish priorities and accomplish objectives with minimal supervision.
• Effective oral and written communication skills and basic customer service experience.
• Must be organized and have good time management skills.

Salary Range

(The salary range represents the low and high end of the base salary for this position which is $20.00-$28.00/hr.)

Benefits

• Competitive salary and benefit package.
• Full-time employees enjoy medical, dental, vision and prescription coverage with two deductible plans to choose from for employee and family.
• Company-paid life insurance ($50,000).
• 401(k) with company match.
• Employee discount.
• Paid time off includes 8 paid holidays per year, vacation is prorated based on hire date and employees are eligible to use vacation effective January after hire date, sick leave accrues at 1 hour for every 40 worked, jury duty (up to 30 days), and bereavement leave.
• Clothing allowance program.
• Voluntary benefit options include life, and AD&D insurance.