General Merchandise Team Leader (3am start)

Job ID: General Merchandise Team Leader

Pay

The starting pay range for this position is $22.50 - $24.50 per hour. The full pay range is $22.50 - $38.25 per hour. Pay is based on several factors, including labor markets, education, work experience, and certifications.

Benefits

Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include:

• Medical, vision, and dental insurance
• Life insurance
• 401(k) retirement plan
• Employee discount
• Short-term and long-term disability
• Paid sick leave
• Paid national holidays
• Paid vacation

For more details, visit Target Benefits.

About the Role

Working at Target means helping all families discover the joy of everyday life. As a General Merchandise Team Leader, you will enable a consistent experience for guests by focusing on operations, process, and efficiency. Teams in General Merchandise prioritize guest experience while ensuring product availability and ease of shopping through replenishment, pricing, signing, setting, and maintaining the sales floor and backroom.

The GM teams also handle inbound, outbound, and fulfillment responsibilities.

Responsibilities

• Consistently deliver guest experience commitments to create an easy, inspiring, and friendly shopping experience.
• Train and hold team members accountable for guest experience and operational consistency.
• Review guest, financial, and team outcome metrics to identify opportunities and drive improvements.
• Lead daily/weekly workload execution to meet department and store sales goals, including receiving, merchandising, signing, setting, and updating sales floor displays.
• Educate your team on how operational procedures impact inventory management, store profitability, and product availability.
• Assess reporting to identify gaps in GM processes and develop plans to resolve them.
• Assign daily tasks based on workload and guest traffic patterns, ensuring alignment with business priorities.
• Help establish clear goals and expectations, holding team members accountable.
• Lead pick, pack, and ship fulfillment work accurately and assess reporting to identify gaps.
• Ensure product is in stock, available, accurately priced, and signed on the sales floor.
• Collaborate with all teams to ensure the store is guest-ready.
• Stay informed about trends and products to educate team members.
• Evaluate candidates for open positions and develop a guest-centric team.
• Model and enforce best practices, closing skill gaps through coaching and development.
• Identify team members for future leader positions and build a talent pool.
• Support guest services, including back-up cashier and digital fulfillment processes.
• Demonstrate inclusivity, ethical conduct, and compliance with all policies and safety procedures.
• Lead and model a safety culture, identifying and correcting hazards.
• Support merchandise protection strategies and follow physical security processes.
• Occasionally assume store-level leadership on duty (LOD) responsibilities.
• Address all store emergency and compliance needs.

Requirements

• High school diploma or equivalent.
• Age 18 or older.
• Previous retail experience preferred but not required.
• Ability to lead and hold others accountable.
• Experience communicating via multiple frequency devices and operating handheld scanners.
• Ability to work independently and as part of a team.
• Capability to manage workload and prioritize tasks in a fast-paced environment.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to handle cash register operations as needed.
• Capability to climb ladders and frequently lift or move merchandise up to 44 pounds.
• Flexible work schedule, including nights, weekends, and holidays; reliable and prompt attendance.
• Capability to work in varying temperatures, humidity, and other elements.
• Ability to remain mobile for the duration of a scheduled shift.

Skills

This role can help you build and develop skills for a career, including:

• Guest service fundamentals and building a guest-first culture.
• Retail business fundamentals, such as department sales trends, inventory management, and pricing strategies.
• Leading a team by planning workloads to support business priorities and deliver sales goals.
• Interviewing, developing, coaching, evaluating, and retaining talent.
• Coaching and training hourly team members.

Schedule

This role requires a flexible work schedule with varying hours, days, or shifts, including nights, weekends, holidays, closing shifts, and other peak shopping times.