General Merchandise Clerk

Location: San Bernardino, CA 92405 • Store #0008
Stater Bros. Markets is not able to consider candidates who will require visa sponsorship now or in the future.

About the role

The General Merchandise Clerk (GMC) delivers G.O.A.T. (Greet, Observe, Assist, Thank) service and supports multiple areas of store operations. This versatile role includes front-end tasks, stocking, e-commerce order fulfillment, floral and cut-fruit preparation, and maintaining a clean, safe shopping environment.

Pay

Hourly pay range: $17.10 – $22.85. Starting pay is at step 1; the range reflects progression to the maximum step under the collective bargaining agreement.

Responsibilities

• Provide friendly, professional customer service (G.O.A.T.) and assist with questions, product location, and recommendations
• Bag groceries carefully, separate items properly, and help load groceries into customer vehicles
• Retrieve and organize shopping carts from the parking lot
• Stock and refill shelves, displays, and end caps with general merchandise; follow CAO bread procedures
• Build and maintain product displays according to planograms and seasonal guidelines
• Bale cardboard and keep the backroom clean, organized, and free of clutter
• Ensure accurate signage, pricing, and routine price changes; keep aisles and displays clean and hazard-free
• Sweep floors, clean spills, and remove trash to maintain a safe shopping environment
• E-commerce: receive online orders, inspect items for damage or freshness, pack orders securely, and update customers on substitutions or delays
• Assist customers by carrying or escorting completed orders to their vehicles
• Produce: cut, prepare, package, label, and price fresh-cut produce; stock and rotate merchandise; monitor temperatures and storage conditions
• Maintain logs of damaged or lost merchandise; assist with monthly inventory counts
• Floral: open, price, and stock floral merchandise; maintain neat, attractive displays; remove wilted or damaged products promptly
• Place point-of-sale signs, tags, and promotional materials; support the Produce department with salad wall and GMC produce items
• Operate store equipment (hand trucks, box cutters, etc.) safely and efficiently
• Collaborate with team members to ensure smooth operations and excellent customer experience
• Perform all other related duties as assigned, including courtesy clerk tasks

Requirements

• At least 18 years of age
• High school diploma preferred but not required
• Valid Food Handler / Health Card
• Ability to work in a fast-paced environment and handle multiple tasks
• Friendly, customer-focused attitude with strong communication skills (oral and written)
• Ability to work well in a team, follow direction, and maintain a positive attitude
• Basic math and reading skills for pricing, labels, equipment, and inventory
• Good problem-solving abilities and attention to detail
• Physical ability to stand, walk, bend, kneel for 4–8 hours per day and lift up to 50 pounds
• Flexible availability, including evenings, weekends, and holidays
• Adherence to store policies, safety standards, and collective bargaining agreement