General Merchandise Clerk

Location: Calimesa, CA 92320 • Store #0205

Stater Bros. Markets is not able to consider candidates who will require visa sponsorship now or in the future.

Pay

Hourly Pay Range: $17.10 - $22.85 (this range represents step 1 to the maximum step for this union-represented position; new hires start at step 1).

About the role

The General Merchandise Clerk (“GMC”) delivers G.O.A.T. (Greet, Observe, Assist, Thank) service to customers. This versatile role supports multiple store areas—front-end, grocery, e-commerce, produce, and floral—by performing a variety of tasks that keep operations running smoothly and customers satisfied.

Responsibilities

• Provide friendly, professional customer service (G.O.A.T.) by assisting with questions, locating products, and relaying concerns to management.
• Bag groceries carefully, separate items properly, and help load purchases into customer vehicles.
• Retrieve and organize shopping carts from the parking lot for customer use.
• Stock and refill shelves, displays, and end caps with general merchandise; follow CAO bread procedures and store planograms.
• Maintain clean, safe, and hazard-free aisles and displays; sweep floors, clean spills, and remove trash.
• Bale cardboard and keep the backroom clean, organized, and clutter-free.
• Ensure accurate signage and pricing, including routine price changes.
• E-commerce: receive online orders, inspect items for damage or freshness, pack orders securely, and update customers on substitutions or delays.
• Assist customers with order pickup by carrying or escorting completed orders to their vehicles.
• Produce: cut, prepare, package, label, and price fresh-cut produce; stock and rotate merchandise; monitor temperatures and storage conditions.
• Maintain logs of damaged or lost produce; assist with monthly inventory counts.
• Floral: open, price, and stock floral merchandise; maintain neat, attractive displays; remove wilted or damaged products promptly.
• Place point-of-sale signs, tags, and promotional materials for floral and GMC produce; update prices routinely.
• Support the Produce department by stocking and maintaining the salad wall and other GMC produce items.
• Operate store equipment (hand trucks, box cutters, department tools) safely and efficiently.
• Collaborate with team members to ensure smooth operations and an excellent customer experience.
• Perform all other related duties as assigned, including courtesy clerk tasks.

Requirements

• Must be at least 18 years of age.
• High school diploma preferred but not required.
• Valid Food Handler / Health Card.
• Ability to work in a fast-paced environment, handling multiple tasks and responsibilities.
• Friendly, customer-focused attitude with strong service orientation.
• Ability to work well in a team and follow direction with a positive attitude.
• Excellent oral and written communication skills; ability to interact respectfully with customers and teammates.
• Basic math and reading skills for pricing, labels, equipment, and inventory tasks.
• Good problem-solving abilities and attention to detail.
• Physical ability to stand, walk, bend, kneel for 4–8 hours per day and lift up to 50 pounds.
• Availability to work a flexible schedule, including evenings, weekends, and holidays.
• Commitment to integrity, store policies, safety standards, and the collective bargaining agreement.