General Merchandise Associate - Shallotte, NC | Part Time

Essential Duties

• Provide “Raving Fan” service to all of the dealership’s customers.
• Greet customers immediately, in a courteous and friendly manner.
• Make all customers feel welcome regardless of race, sex, or creed.
• Possess the ability to work with several customers at one time while maintaining individual customer satisfaction.
• Handle telephone transactions quickly, and courteously.
• Point out any sales, specials, or new merchandise to customers.
• Aid customers with their selection of merchandise and offer additional products that complement the purchase.
• When accepting check & credit card payments for merchandise purchases, confirm customers' identification, obtain proper approvals, and record them as required.
• When accepting cash, verify that all bills are not counterfeit by marking bills $20 or greater with the counterfeit pen.
• Keep cash register accurate.
• Notify customers immediately when special orders or back-ordered items are received.
• Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to excellent customer service.

Qualifications

Must have a genuine upbeat and energetic personality, be self-motivated and driven, and be able to share Harley-Davidson with our guests.