General Manager Warehouse Operations
PURPOSE
The GM Warehouse Operations will provide leadership and supervision for all warehouse activities including receiving, storage, inventory, movement and shipping of products, materials, supplies and equipment. This individual will focus on providing excellent customer service and general support to the retail stores and the Store Support Center.
Major Responsibilities
Establish operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials, inventory management and control, and safety training
Determine space requirements and plan layout of warehouse considering turnover, size, weight, multiple SKU’s and related factors of items in storage
Work within a Warehouse Management System (WMS)
Prepare and manage departmental budgets including payroll projections
Ensure proper record keeping of training and safety programs
Determine work procedures, create work schedules and expedite workflow
Maintain written warehouse process descriptions and flowcharts
Review warehouse records for accuracy
Supervisory Functions
Provide leadership to the Warehouse Supervisors
Supervise staff to include selection and annual evaluation
Daily supervision of a 1Million+ square foot warehouse environment
Maintain clean, safe, efficient work environment meeting all safety standards (OSHA)
Conduct walk-throughs in the warehouse to ensure workers are following established warehouse processes and safety regulations (OSHA) and that equipment is kept clean and well maintained
Other Duties
Follow, communicate and serve as a role model for company policies, procedures and F&D organizational goals
Reinforce Company’s Mission, Vision and Values by fostering the delivery of high quality customer service
Other duties may be assigned as appropriate and in accordance with business needs
Minimum Eligibility Requirements
BA/BS degree in General Business or related field, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company
Five years of relevant experience required (relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education)
Industry experience in a warehouse or distribution center preferred
Proven track record of delivering results and streamlining operations
Experience with Profit & Loss metrics
Excellent problem solving and analytical skills
Must be detail oriented and organized
Must possess excellent customer service skills and work well under pressure
Strong computer skills including Microsoft Office Suite
Warehouse Management System experience (Manhattan preferred)
Ability to multi-task, meet deadlines, and work in a fast-paced environment
Ability to work independently, within a team across all levels and diverse cultures, and the ability to lead team projects
Excellent verbal, written, and interpersonal skills
Working Conditions
This position is salaried, knowing it may include hours which exceed eight hours in a day or forty hours in a week
Occasional travel required including air and car travel
While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles
The noise level in the work environment is typically moderate to noisy
Physical/Sensory Requirements: Medium Work – Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl
Store Support Center Associates
Provide leadership and support training on all Safety programs, processes and procedures, insuring that every associate is properly trained for their position
Follow established Safety procedures in all aspects of work assignments applicable to the position
This includes participating in all Safety related training and acquiring certifications
Each associate is responsible for Safety at the Store Support Center and when visiting other company work locations
All Safety concerns must be brought to the attention of the management of a location and/or the Store Support Center Safety Department immediately
Benefits & Rewards
Bonus opportunities & career advancement opportunities at every level
Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
Work-life Balance, Including Paid vacation and sick time for eligible associates
Paid holidays plus a personal holiday
Paid Volunteer Time Off that starts on Day 1
Equal Employment Opportunity
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.