General Manager - The Blennerhassett, A Giovanni Hotel and Spa
About the Role
Most general manager jobs come with a brand playbook and a building that looks like every other one on the exit ramp. This one comes with a five‑story landmark that's been the heart of downtown Parkersburg since 1889 — and a community that has opinions about it, because they've been coming here for generations. If that sounds like a challenge rather than a headache, keep reading.
Responsibilities
- Run a full‑service hotel that includes guest rooms, a restaurant, and a banquet and catering operation hosting weddings, business meetings, and celebrations.
- Own the sales and profitability of every revenue stream, including budgeting, revenue‑management strategy, and close analysis of financial statements.
- Oversee accounting functions and collaborate with department heads on their budgets.
- Set the standard for guest experience: develop service programs, handle guest feedback and complaints personally when needed, and regularly walk the property to monitor rooms, public areas, banquet spaces, and grounds.
- Build and develop the team: hire, train, develop, and schedule managers across rooms, food & beverage, and events; provide day‑to‑day guidance, recognize good work, and address performance issues.
- Stay visible and accessible to guests, staff, and vendors, and step into any department when the hotel needs it.
Qualifications
- Full‑service hospitality experience (rooms plus food & beverage); banquet and catering exposure strongly preferred.
- Two to four years of related experience or equivalent; college degree in a related field preferred.
- Proven ability to supervise, motivate, and develop a team.
- Strong grasp of hotel financials—budgets, revenue management, and reading a P&L.
- Excellent written and verbal communication with sound judgment for quick decisions.
- Strong organizational and analytical skills; ability to juggle competing priorities.
- Proficiency in Microsoft Word, Excel, and Google applications.
- Bilingual is a plus.
Desired Qualities
- Problem‑solving with reason, even in emotional situations.
- Prompt response to guests and staff with reliable follow‑through.
- Adaptability to changing daily demands, especially with events on the books.
- Genuine energy that is noticeable to the team.
Compensation and Benefits
Salary: $80,000 – $85,000 per year (Full‑Time).
- Health, dental, vision, and life insurance
- 401(k) plan
- Short‑term and long‑term disability (STD, LTD)
- Paid holidays, vacation, personal & sick time
- Lean management training
- Numerous employee discount benefits through HR provider LL Roberts
Why This Property
You’ll have room to actually lead a property with history and character, backed by the resources and support of a growing management company.
Additional Information
The job description is not exhaustive; standard operating procedures, training checklists, and departmental handbooks will be provided. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
About the Company
Up to Par Management | Taylor Hospitality – Vision is to be an Exceptional Hospitality and Golf Management Company built by Exceptional Team Members who are delivering on our purpose to positively impact others.