General Manager, Strength & Conditioning Center

About The Role

The General Manager is responsible for the overall operation, financial performance, member experience, and daily execution of the Strength & Conditioning Center (Building X). This individual will oversee all operational aspects of the facility, ensuring the building runs efficiently while delivering a world-class experience for athletes, members, parents, and guests.

What You'll Do

• Facility Operations: Lead the daily operation of the Strength & Conditioning Center. Ensure the facility is consistently clean, organized, safe, and operating at the highest standard. Develop and maintain operational policies, procedures, and service standards. Coordinate preventative maintenance, repairs, vendor relationships, and facility improvements with the Facilities team. Oversee daily building readiness, opening and closing procedures, and operational logistics.
• Business Operations: Oversee the operational performance and daily execution of services housed within the facility, including: Front Desk & Member Services, Strength & Conditioning operations, Personal Training, Group Fitness, Physical Therapy, Recovery Services, Food & Beverage, Gold Simulator operations, Marital Arts & Wrestling (Dojo), Locker Rooms, Camps & Clinics, Football Field scheduling and operations, Billing and facility scheduling.
• Partnership with Strength & Conditioning Leadership: Partner closely with the Associate Director of Human Performance Training to support daily programming and athlete operations. Coordinate scheduling, staffing logistics, equipment needs, facility usage, and operational support. Ensure coaches and staff have the resources needed to deliver exceptional programming. Remove operational barriers so the coaching team can remain focused on athlete development and performance.

Qualifications

• Required: 10-15 years of experience in hospitality, fitness, athletics, recreation, wellness, or other member-based organizations. Demonstrated experience leading complex operations in a hospitality, fitness, athletics, recreation, wellness, or member-based environment. Experience managing budgets, staffing, scheduling, and daily business operations. Proven ability to build processes and lead teams in a fast-paced, growing organization. Demonstrated passion for developing youth talent and creating environments where young athletes can grow both on and off the field of play. Strong business acumen with the ability to balance operational excellence and exceptional customer service. Excellent leadership, communication, and problem-solving skills. Highly organized with exceptional attention to detail. Comfortable working in an entrepreneurial environment where priorities evolve, and leaders are expected to be hands-on.
• PREFERRED: Experience opening a new facility, business, or major operational expansion. Experience in sports performance, fitness, hospitality, country clubs, or multi-use recreational facilities. Experience overseeing multiple revenue-generating services or programs. Passion for athletics, wellness, and creating exceptional member experiences.