General Manager - Store - Alltown Fresh

About the role

The General Manager at Global Partners is responsible for maximizing store profitability, managing a high-performing team, and ensuring guest and associate satisfaction. This role requires a deep understanding of store operations, effective leadership, and the ability to drive performance metrics.

Responsibilities

• Maximize store profitability through managing all controllable expenses, optimizing all revenue streams, and leading and developing a high performing team.
• Select, develop and effectively lead a highly engaged team.
• Cultivate a positive shopping experience for all guests. Respond to guest complaints or inquiries. Solicit guest feedback, input, and information from various sources. Review information and create a plan to consistently meet the expectations of all guests.
• Allocate resources, delegate work, and effectively manage time through efficient scheduling and usage of labor hours.
• Create and sustain an inclusive store atmosphere by taking intentional steps to understand the diversity of the store team and encourage mutual understanding and respect while promoting a productive, engaged team environment.
• Accountable to meet or exceed key performance metric targets/projections; deliver budgeted merchandise gross profit by executing the merchandise plan.
• Manage financial plans for the store by reviewing and interpreting financial reports and taking appropriate action as required to achieve goals. Ensure execution of all plans.
• Analyze income statement and utilize reports to ensure store’s profitability. Manage inventory to maximize sales, control costs and reduce waste; proactively recognize trends across the store. Manage cash management procedures including bank deposits and change orders.
• Competition surveys.
• Analyze results and trends from audits (internal and external) and take the appropriate action to resolve/address issues.
• Build relationships with community partners to connect the store with its community.

Qualifications

• Must be available to work flexible hours that may include day, nights, weekends and or holidays.
• Must have reliable transportation and a valid driver's license.
• Leadership experience in a fast-paced retail, food service or fuel environment preferred.
• Experience selecting, training, and managing staff.
• Experience with labor allocation, sales building, scheduling, and managing expenses.
• Experience coaching and developing team members through proper leadership skills.
• Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching: horizontally, above the shoulder and below the waist, grasping firmly, pushing buttons, bending, crouching, kneeling, squatting, and stooping.
• Must be able to lift and carry up to 50 lbs.
• High School Diploma or Equivalent

Pay

The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors.

Our Commitments to You

• Competitive Pay - We offer competitive salaries and opportunities for growth within.
• Health & Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support.
• The Road Ahead – We offer 401k and a match component. We also provide tuition reimbursement; this benefit is offered after 6 months of service.
• Professional Development – We value lifelong learning and have many internal development programs and access to other on-demand learning for continued career growth.

What to Expect From the Hiring Process

We value passion and potential. Please apply if you're qualified and interested—we'd love to hear from you.

A member of our Talent Acquisition team will review your application and may connect you with the hiring manager if your experience is a strong match.

Interviews are conducted virtually and in person, depending on the role. We'll provide more details about next steps if selected to move forward.