General Manager - Retail (Hartsville, SC)

About the role

Champion Home Builders, Inc. is seeking to hire a General Manager to join and oversee our retail team at the Town & Country Homes of Hartsville, SC location. Directs and controls the administration of a Sales Center. Plans, develops and implements goals in conformance with operational procedures and authorities given by the corporate office. Directly responsible for profits/losses of the Sales Center by performing the following duties or through subordinate supervisors.

Responsibilities

• Plans and develops growth of the operation; looks for opportunities to expand; does market evaluation of competitors.
• Responsible for all hiring, training, and development of Sales Center employees to ensure long‑term productivity; conducts regular training programs for all employees.
• Supports the team to continually prioritize leads and helps move transactions through the pipeline.
• Ensures that processes are followed throughout the sales process.
• Creates and maintains good working relationships with lenders, installers, and contractors.
• Maintains a pristine appearance of the Sales Center to be customer friendly; embraces the value of great customer experience; engages with customers and team.
• Directly supervises Sales Center employees; carries out supervisory responsibilities in accordance with organization's policies and applicable laws, including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

• Strong analytical and decision‑making skills; strong business acumen with strength in dealing with numbers.
• Strong leadership skills; strong verbal and written communication skills.
• Ability to respond promptly to customer needs; passion and optimism, ability to inspire respect and trust among employees.
• Strong work ethic; must live the Champion Operating Principles.
• Successful manufactured home sales experience is preferred.
• Bachelor's degree (B.A.) from a four‑year college or university; or 5 years retail customer sales / large ticket sales experience; or equivalent combination of education and experience.
• Prefabricated/Manufactured home industry experience strongly preferred but not required.
• Must be able to travel up to 10% of the time annually.

Benefits

• Medical/Dental/Vision Insurance
• Life, AD&D Insurance
• 401k Retirement Plan with Company Match
• Paid Time Off
• Employee Assistance Program

Pay

Compensation is on a Draw + GM Monthly Bonus basis, with potential earnings reaching $200,000+/Year.