General Manager - Retail - Alamosa, CO

Champion Home Builders, Inc. is a leader in the manufactured housing industry and one of the largest mobile and modular home builders in North America. We offer factory-built solutions, including single-family and multi-family homes, commercial and government buildings, and park models. Our homes can be found throughout the United States and western Canada. We pride ourselves on craftsmanship and building strong relationships with customers, suppliers, and employees.

About the role

Directs and controls the administration of a Sales Center. Plans, develops, and implements goals in conformance with operational procedures and authorities given by the corporate office. Directly responsible for profits/losses of the Sales Center.

Responsibilities

• Plans and develops growth of the operation, including market evaluation of competitors.
• Responsible for all hiring, training, and development of Sales Center employees to ensure long-term productivity.
• Conducts regular training programs for all employees.
• Supports the team to prioritize leads and move transactions through the pipeline.
• Ensures processes are followed throughout the sales process.
• Creates and maintains good working relationships with lenders, installers, and contractors.
• Maintains a pristine appearance of the Sales Center to be customer-friendly.
• Embraces the value of great customer experience and engages with customers and the team.
• Directly supervises Sales Center employees, including interviewing, hiring, training, assigning work, appraising performance, and addressing complaints.
• Other duties as assigned.

Requirements

• Strong analytical and decision-making skills.
• Strong business acumen with strength in dealing with numbers.
• Strong leadership skills.
• Excellent verbal and written communication skills.
• Ability to respond promptly to customer needs.
• Passion, optimism, and the ability to inspire respect and trust among employees.
• Strong work ethic and adherence to Champion Operating Principles.
• Must be able to travel up to 10% of the time annually.

Qualifications

• Bachelor's degree (B.A.) from a four-year college or university; or 5 years of retail customer sales/large ticket sales experience; or equivalent combination of education and experience.
• Prefabricated/manufactured home industry experience strongly preferred but not required.
• Successful manufactured home sales experience is preferred.

Benefits

• Medical, Dental, and Vision Insurance
• Life and AD&D Insurance
• 401k Retirement Plan with Company Match
• Paid Time Off
• Employee Assistance Program