General Manager Optical Retail FT Lansing, MI #117

About the role

30 years ago Dr. Barnes founded Eyemart Express to deliver everything a patient needs. It started with one friendly shop in Appleton, WI and has since expanded to over 245 in 42 states. Today, Eyemart Express is celebrated for promptly delivering quality eyewear at great prices, while maintaining great relationships with optometrists and local communities. We're not like everyone else, with local labs in stores, eye exams, and same-day delivery on glasses — our customers never miss a moment. Now, you can join one of the nation's top optical retailers and improve lives by helping people see better. As a General Manager, you'll lead your team to provide exceptional service and operational excellence. Your experience in optical and retail management will help drive our growth and deliver amazing customer experiences.

Responsibilities

• Manage daily store operations, including sales, customer service, lab work, and administrative tasks.
• Recruit, train, motivate, and manage store employees, ensuring all team members adhere to Eyemart standards.
• Maintain store sales goals, monitor lab production, and ensure customer satisfaction.
• Oversee inventory control, budget management, reporting, and store maintenance.

Requirements

• High School Diploma or GED
• Minimum of 1 year retail management experience
• Experience in the optical industry preferred
• Strong leadership and communication skills
• For roles that are remote (i.e., Work From Home (WFH)) or hybrid (i.e., partial onsite at a VSP location and WFH), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment.

Benefits

• Vision Insurance
• Dental Insurance
• Matching 401k
• Short-Term and Long-Term Disability
• Life Insurance
• Fully paid benefits to maintain licensing requirements and opportunities for advancement

Pay

The earning potential for this role is competitive, inclusive of base pay and incentives.

Schedule

We understand the importance of work-life balance and strive to be as flexible as possible with scheduling needs to ensure our team members can achieve harmony between work and personal life.