General Manager of Grocery/Retail

About the role

The General Manager (GM) of Retail oversees the complex retail operations of an Eataly store. This role requires setting strategy, analyzing financials, leading through example, and staying close to the products and team.

Responsibilities

• Develops departmental goals and leads a team of managers
• Closely works with each manager to understand operational needs and boost interdepartmental collaboration
• Analyzes financial data and develops strategies around pricing, merchandising, and promotions
• Manages merchandise and creates product lists, identifying roll-outs and phase-outs of products
• Prepares weekly updates on the retail department for senior leadership
• Affords assistance with employee hiring, assignment, training, payroll, scheduling, evaluations, and terminations
• Documents, investigates, and resolves employee and guest incidents
• Performs other duties as required or assigned

Qualifications

• Bachelor’s Degree
• 6+ years of retail or grocery management experience in a high-volume, fast-paced environment
• Excellent verbal and written communications skills
• Exceptional leadership, motivational, and team-building skills
• Demonstrated problem-solving, organizational, analytical, and business management skills
• Advanced proficiency in Microsoft Office
• Experience with Italian products and wine

Requirements

• Availability to work onsite with a flexible schedule sometimes including evenings, weekends, and holidays
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending, and squatting
• Ability to operate equipment such as a slicer, pasta machine, or cash register as needed
• Availability to travel up to 10% of the time

Pay

$100k - $105k

Benefits

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401K with match or RRSP
• Bonus program
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!

Additional Information

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.