General Manager - North Haven, CT

Key Responsibilities

• Drive organic revenue growth by leading business development initiatives, expanding market share, and building strong referral partner and customer relationships.
• Develop and execute annual growth strategies, operating plans, and budgets that achieve aggressive revenue and EBITDA targets.
• Create a culture of sales accountability by coaching leaders, monitoring key performance indicators, and ensuring consistent execution of growth initiatives.
• Increase brand visibility and position the organization as the preferred restoration provider within the local market.
• Identify strategic growth opportunities within the first 60 days and implement measurable initiatives within the first 90 days.

Qualifications

• Bachelor’s degree in Business, Management, or a related field; MBA preferred.
• 8+ years of progressive leadership experience with full P&L responsibility in a service-based, restoration, construction, home services, or related industry.
• Proven success driving revenue growth, expanding market share, and improving profitability.
• Experience building a repeatable sales and referral-development process.
• Strong financial and operational acumen including budgeting, forecasting, margin management, and KPI-driven performance improvement.
• Demonstrated ability to assess a business, identify the highest-impact opportunities, and translate strategy into disciplined execution.
• Exceptional leadership, communication, and relationship-building skills.
• Comfortable working in a fast-paced, entrepreneurial environment where growth and accountability are expected.
• Restoration, construction, home services, facilities services, property services, or a similar field-service industry is strongly preferred.
• Ability to travel as needed, including quarterly leadership meetings in Denver.
• Military leadership experience is valued and welcomed.