General Manager - New Restaurant Opening!
About the role
Raising Cane’s Chicken Fingers® serves craveable chicken finger meals and follows a Work Hard. Have Fun. philosophy. As a Restaurant Leader, you’ll drive sales and profit growth while upholding culture standards for crewmembers, customers, and partners in a fast-paced kitchen environment. The role involves extended periods of physical exertion, varied temperatures, food products, allergens, industrial equipment, and commercial cleaning products with required PPE.
Responsibilities
- Ensure overall financial success through forecasting, budgeting, and monitoring profit and loss statements
- Drive results via people development, sales growth, and operational performance
- Maintain compliance with company standards, policies, and laws
- Hire, terminate, and manage payroll for management-level crewmembers
- Create work and training schedules for crewmembers
- Develop management-level crewmembers through performance management
- Act as manager on duty, open and close the restaurant, and manage cash handling
- Enforce Raising Cane’s policies and standards using required tools and logs
- Deploy crewmembers during shifts and provide exemplary customer service
- Utilize reward and recognition programs for crewmembers
- Authorize employee functions requiring manager approval (e.g., discounts, timeclock overrides)
- Ensure cleanliness and facility upkeep; achieve and maintain training restaurant status
- Achieve “meets expectations” or better in all crewmember and operations performance metrics
Requirements
- Detail-oriented, organized, and able to manage multiple priorities in a changing environment
- Self-driven, flexible, highly energetic with strong analytical, written, and verbal communication skills
- Effective working independently and collaboratively; able to recognize problems and convert plans into action
- Proficient in Microsoft Office (Excel, Word, Outlook) and ability to learn new systems quickly
- Available to work varied shifts including days, evenings, weekends, and travel as needed
- 5+ years of restaurant or retail management experience
- New restaurant opening and local restaurant marketing experience preferred
- Must be 18 years of age or older; high school diploma or equivalent required, some college preferred
- Possess a valid driver’s license
Benefits
- Medical, Dental, Vision & Pharmacy Benefits
- Dependent Care & Healthcare Flexible Spending Accounts
- Company-provided Life and Disability insurance
- Hospital Indemnity, Accident and Critical Illness coverage
- 401(k) with Employer Match (age 21 & older)
- Access to financial advisors for budget and retirement planning
- One Pass Gym Membership Program
- Tuition Reimbursement
- Crewmember Assistance Program
- Pet Insurance
- Perkspot Employee Discount Programs
Pay starts from $60,000 annually plus a monthly training incentive of $1,500. Monthly incentives after training vary and are based on restaurant profitability. Pay is based on location, experience, and qualifications. Raising Cane’s pays weekly, except in some states (e.g., California) where the company pays bi-weekly.
Schedule
- Paid Time Off & Sick time
- 8 paid Holidays a year (some locations may vary)
- Early closure for company events
- Casual Work Attire