General Manager - New Haven, CT

About the role

We are seeking a General Manager (GM) who will play a pivotal leadership role within our restoration partner brands. As a GM, you’ll oversee all aspects of daily operations, hold full accountability for the location’s performance and success, drive growth, performance metrics, foster a thriving workplace culture, and develop all staff and management.

Responsibilities

• Oversee all operational aspects of the assigned partner locations, ensuring alignment with Guardian's standards and goals.
• Drive revenue growth through strategic planning, forecasting, and implementation of best practices and ownership of P&L.
• Build and maintain strong relationships with local teams, partners, and clients to enhance customer satisfaction and loyalty.
• Analyze and optimize operational processes to improve efficiency, reduce costs, and maximize profitability.
• Ensure compliance with industry regulations and company policies to maintain a safe and secure working environment.
• Provide referrals of top talent to improve the organization, contributing to long-term growth and development (GM’s, Partner Leaders, etc.).
• Identify growth opportunities within 60 days and ensure action items post-deal closure are outlined and in action within 90 days.
• Serve as a culture champion and role model by fully embracing Guardian’s values of Do the Right Thing, Customer First, and Results Matter.

Qualifications

• Bachelor's degree in Business Administration, Management, or a related field; MBA preferred.
• Minimum of 8 years in a senior operational leadership role, ideally within the restoration or service industry.
• Proven ability to drive operational improvements, sales, and achieve financial targets.
• Exceptional leadership, interpersonal, and communication skills.
• Ability to travel as needed (quarterly meetings in Denver).
• Bonus: Veteran status, bringing a valuable background in leadership, discipline, and commitment to team success.

Our Core Values

• Results Matter – We believe in delivering on our promises and driving outcomes that make a measurable difference.
• Do the Right Thing – Integrity is at the core of everything we do. We are committed to being ethical and trustworthy in every situation.
• Customer-First – Our customers are at the heart of our business. We strive to exceed their expectations and build lasting relationships.

Benefits

• Health, Dental, and Vision Insurance
• 401k
• Paid Time Off

Location

North Haven, CT

Compensation

Guardian is committed to fair and equitable compensation practices. For this position, the pay range is $150,000-200,000 plus annual bonus and equity. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary range is subject to change and may be modified at any time.

Ongoing Opportunity

We are always seeking top talent to build our pipeline of future General Managers for upcoming acquisitions. These are pivotal leadership roles, and we are committed to finding exceptional candidates who align with our values and ambitious growth trajectory.

Equal Opportunity Employer

At Guardian Restoration Partners, we are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status as outlined by federal, state, or local laws.