General Manager - New Castle - 4618

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Own your four walls and your local community through growing sales, achieving EBITDA, meeting budget, and creating a culture of accountability
• Responsible for all front of house (FOH) and heart of house (HOH) results including Ecosure
• Ensure CHARM service model is fully integrated by FOH Team with every Guest
• Communicate company initiatives and tactics to drive sales and profitability
• Recruit, hire, train, develop, and communicate through consistent daily interactions and weekly meetings with all Managers and Team Members
• Conduct regular one-on-one's and follow-up with Managers and Team Members
• Reinforce Team Members' skills and Managers' leadership behaviors
• Identify and implement strategies to retain the best Team Members
• Create and delegate daily goals and tasks and ensure completion through consistent follow-up
• Monitor sales performance to ensure proper scheduling and staffing while developing strategies to meet sales goals
• Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities
• Control funds, bank deposits, and payroll