General Manager, Management Consulting

Responsibilities

• Ensure the success of the business, measured by revenue growth, pipeline health, and gross margin.
• Work to optimize supply and demand for the business, and balance driving the top line while achieving operational efficiency.
• Ensure the business is aligned with the broader growth goals of Toptal, and represent the Toptal brand in every aspect.
• Analyze market and industry opportunities and identify those with highest potential.
• Build and test new offerings with clients, using initial client feedback to quickly achieve product-market fit.
• Create an execution plan to ensure the right talent and/or solutions are identified and available to deliver on demand to Toptal clients.
• Work both on the front-lines with clients, guiding them as a trusted business partner through their business challenges, and internally at Toptal where you will work cross-functionally with teams such as Marketing, Legal, Finance, and Sales.
• Establish robust analytics and feedback loops to continuously iterate on your initial strategy, ensuring constant refinement and improvement.

Qualifications and Job Requirements

• Bachelor’s degree is required. Master’s degree in Engineering, Business, or a related field preferred.
• 10+ years of demonstrated experience driving and managing a business with a strong understanding of business operations and management principles.
• 3+ years managing a business specifically with P&L ownership.
• Must be deeply connected within the HLS industry, with an established, active network of relevant and influential stakeholders.
• Experience working in a professional services organization, driving business growth.
• Demonstrated success in, or entrepreneurial experience that is commensurate to, building and launching a new business or product offering from scratch.
• Experience at a technology or hyper-growth company is strongly preferred.
• Management consulting experience at a top-tier firm (e.g., McKinsey, Bain, BCG) is preferred but not required.
• Leadership experience, including responsibility for business results in a fast-paced, multi-function environment.
• Refined relationship development & leadership skills with a proven track record of success in building credibility across all levels of an organization.
• Experience with marketing technology and automation, including familiarity with marketing platforms, CRMs, and other technologies.
• Experience establishing high-impact, revenue-generating commercial relationships.
• Confidence in your analysis abilities, with proven success in delivering results in ambiguous and sophisticated project efforts.
• Strong commercial acumen, informing all priorities and decisions with a keen understanding of market needs and business goals.
• Strong command over a P&L and financial metrics.
• Excellent written and oral communication skills.
• Excellent organization skills and detail-oriented.
• Adaptable. Comfortable managing changing priorities, learning new skills, and building consensus across varied senior stakeholder groups.
• Ownership. You are a dependable leader who takes responsibility for your success as well as the success of the entire team.
• Quality. You take pride in everything you deliver as a reflection of yourself.
• Able to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.