General Manager/Lead Sales Associate

About the role

As a Lead Sales Associate at Stretch Zone, your primary job is to manage the studio and help people realize their own goals through our unique membership model of practitioner-assisted stretch.

Responsibilities

• Drive membership sales to each guest who comes into Stretch Zone
• Provide excellent customer service by greeting everyone who comes through the door with a smile, scheduling all appointments, answering the phone, and addressing any member concerns
• Lead and coach your Sales Associates and hold them accountable for all daily operations and monthly goals
• Drive member retention by following the daily operation guides, great customer service, and consistent follow-ups
• Lead by example by going above and beyond what is asked of you and supporting and guiding your team daily
• Track KPIs so you understand how your studio is performing and assisting the General Manager in understanding and tracking all key sales metrics
• Promote the value behind practitioner-assisted stretching by hitting all sales goals, encouraging add-on sessions, and actively working to improve you and your Sales Associate's sales skills

Qualifications

• Sales leaders who can confidently connect with all guests and convert them to members after their first session
• Being driven and competitive by holding your staff accountable to exceeding all sales goals
• Well organized, we are looking for someone who has exceptional time management and multitasking skills
• Goal setter, responsible for assisting the General Manager in setting and attaining all goals

About Stretch Zone

Using our patented and proprietary equipment, Stretch Zone practitioners follow specific protocols to properly position, stabilize, and manipulate muscles using powerful principles of neuromuscular behavior. Our clients enjoy an increase in athletic performance and range of motion, as well as reduced stiffness and improved reaction time.

Stretch Zone has helped 535,279 clients feel and perform their best! Stretch Zone has also enjoyed helping many pro-athletes reach their athletic best – in the NFL, NBA, MLB, & ATP. This includes sports celebrities from the U.S. Open Champion, the NFL's Most Valuable Player, and even the IBF Light Heavyweight Champion of the world.