General Manager - Kansas City

Responsibilities

• Responsible for the full P&L of the market, the GM will develop annual plans, manage financial performance throughout the year, and oversee expenses
• Provide leadership and the development of department staff through setting goals and objectives; identifying and arranging appropriate training and career development opportunities for employees at all levels; encouraging teamwork and sharing of best practices; fostering an environment of innovation and technical excellence; and planning the succession of employees with the skills to meet future company and customer needs
• Connect and communicate with team members regularly to foster a positive environment and an engaged workforce
• Partner with the corporate revenue generation team to plan and implement business development and sales strategies to scale business
• Develop & implement annual plan(s) focused on increasing business, assessing staffing needs and spatial constraints
• Work closely with team members to effectively manage operational overhead
• Perform calibrations out of the Temecula location
• Work with Quality team to ensure adherence to 17025 standards
• Take corrective action on nonconforming customer issues assuring implementation of sustainable solutions
• Partner with corporate support functions including Finance and Accounting, HR, IT, Safety and Legal
• Lead safety and ensure compliance with all laws, policies, regulations, and easement terms governing work on and off site and help our customers achieve success
• Establish and maintain effective working relationships within the department, company, and industry; maintain the professional competence, knowledge and skills necessary to effectively complete responsibilities

Qualifications

• Bachelor’s degree in Engineering, Science, or related field
• Minimum of 10 years of experience in calibration, testing, or related field
• Proven track record of driving business growth and profitability
• Experience managing a team of professionals
• Strong leadership and interpersonal skills
• Ability to work independently and as part of a team
• Excellent communication and problem-solving skills
• Knowledge of ISO/IEC 17025 and other relevant quality management systems