General Manager - Jared Jewelers - Outlets at Bergen Town Center

Overview

At Jared, we deliver Accessible Luxury. Exceptional Careers. The General Manager is the architect of the store culture, customer experience, and business performance. This leader owns the total store experience – balancing luxury service, operational excellence, talent development, and strategic business leadership. The General Manager creates an environment where customers feel celebrated, team members feel inspired, and performance expectations are consistently elevated. You don’t just lead a store – you build a destination experience powered by people, culture, and meaningful moments.

What You’ll Do

• Drive Business & Operational Excellence
• Own total store performance including sales, profitability, operations, and customer experience
• Analyze trends, identify opportunities, and activate strategies that improve performance
• Protect profitability through payroll, inventory, compliance, and operational discipline
• Ensure consistent execution of visual standards, launches, and promotional priorities
• Lead The Total Store Experience
• Create a culture centered around luxury service, relationship-building, and customer confidence
• Ensure every touchpoint reflects Jared’s elevated brand standards
• Set expectations for appointment culture, clienteling, follow-up, and personalized selling experiences
• Inspire high-performance behaviors through floor presence and visible leadership
• Coach & Develop Talent
• Recruit, develop, and retain high-performing talent
• Create a coaching culture rooted in accountability, recognition, and growth
• Foster an inclusive, People First environment where diverse perspectives are valued

What You’ll Bring

• 3+ years retail sales experience, or 2+ years sales experience with 1+ year of management experience required
• Specialty retail and/or jewelry experience preferred
• Proven ability to lead a team to results through coaching, accountability, and execution
• Strong communication, leadership, analytical, and organizational skills
• Ability to prioritize, resolve conflict, and drive results in a dynamic environment
• Commitment to operating with professionalism, integrity, and confidentiality where required

Your Work Schedule

Flexible to business needs, including evenings, weekends, and holidays. Typical schedules target five days/40 hours, with additional time during peak seasons.

Why Jared?

• We Put Our People First
• Base pay, $50,000 – $94,500 plus commission on sales
• Medical, dental, vision, and prescription insurance (full-time team members)
• 401(k)
• Paid Time Off (full-time and part-time team members)
• Paid holidays (full-time team members)
• Tuition reimbursement, including DCA courses (based on position)
• Training and career development (Associate Training System, Management Training System, District Manager in Training, and more)
• Mercandise discounts
• Incentive trips and contests

About Jared

Jared is part of Signet Jewelers, a purpose-driven company who believes love inspires love. Signet is also “Great Place to Work-Certified”™. There are brilliant career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!

Qualifications

3+ years retail sales experience, or 2+ years sales experience with 1+ year of management experience required