General Manager in Training

Main Job Description

The General Manager is responsible for running a profitable restaurant and ensuring the restaurant meets McDonald’s critical customer standards of Quality, Service, Cleanliness, and Value. The General Manager works with their leader to set the restaurant’s goals and creates a plan to achieve those goals. To meet these goals, the General Manager leads a team of Department Managers who have specific responsibilities in the restaurant.

To achieve results, the General Manager relies on teamwork. They prepare for and participate in weekly manager meetings, verify that food safety daily/monthly checklists are completed, ensure all managers are ServSafe certified, and all staff are fully trained. They also write and conduct performance reviews for assigned managers and crew, participate in and support company initiatives, and ensure compliance with Labor Laws, Health Department Regulations, and OSHA requirements.

The General Manager is responsible for creating and building a restaurant business plan that focuses on Quality, Service, and Cleanliness, establishing a good relationship with the community, overseeing proper execution of promotions to maximize sales, monitoring and reporting progress on department goals and objectives, and maintaining and retaining a crew and manager staffing level appropriate for the restaurant's sales level.

Major Responsibilities

• Create and build a restaurant business plan focusing on Quality, Service, and Cleanliness
• Establish a good relationship with the community
• Oversee proper execution of promotions to maximize sales
• Maintain and report progress on department goals and objectives
• Ensure Labor Laws, Health Department Regulations, and OSHA requirements are being followed
• Maintain and retain a crew and manager staffing level appropriate for the restaurant's sales level
• Create and verify the accuracy of the schedule to optimize sales and profitability
• Verify accuracy of weekly and monthly food inventory
• Investigate safety incidents and make corrections

Qualifications and Skills

• 2 or more years as Shift Manager, Department Manager, or Assistant Manager for McDonald’s
• Holds ServSafe certification
• Communicates clearly and empathetically with excellent written and verbal communication skills
• Collaborates well with all job levels, individuals, and situations
• Honest and trustworthy
• Highly motivated and a self-starter
• Open availability
• Bi-lingual preferred

Additional Info

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job. By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.