General Manager in Training
Lucky Strike Entertainment · Burke, VA · 3 mo ago
ManagementFull-time
ESSENTIAL DUTIES
- GENERATE & MONITOR CENTER REVENUE
- Help develop financial operational plans/budgets and monitor their performance to achieve your center’s financial goals.
- Review and control labor costs and other expenses.
- BE AN OPERATIONAL PRO
- Manage the day-to-day operations of your center, scheduling, planning, and organizing and communicating effectively with your team.
- TRAIN YOUR TEAM
- Supervise and direct regular training for all staff members and ensure their proficiency in guest service, food & beverage operations, loss prevention, and our company operating standards; supervise direct reports, which may include Assistant General Managers, Facility Managers, Kitchen Managers, and Event Managers.
- REVIEW CENTER PERFORMANCE
- Manage multiple departments efficiently and conduct regular meetings with your management team to review performance and offer direction; review profit & loss statements weekly/monthly and adjust your action plan accordingly.
- RAISE THE BAR
- Help keep morale high for your team and address any center-level HR or loss prevention issues as they arise.
- MAKING IT COUNT
- Achieve and maintain overall guest service goals; ensure that customer complaints are resolved appropriately and that our guests are completely satisfied.
- STAY FLEXIBLE
- An ability to work varying shifts, from weekends to holidays, in addition to extended workdays as needed by your center.
Qualifications
- 5+ Years of Management Experience
- Bachelor’s Degree * Preferred
- Basic business math, accounting skills, and strong analytical/decision-making skills
- Strong Team Player
- Exceptional “People Developer”
- Customer Service Pro
- Knowledge of POS register systems
- Solid Communication Skills
Benefits
- Medical insurance
- Dental insurance
- Vision Insurance
- Life Insurance
- 401K program
- Employee Stock program
- Referral program
- 2 weeks accrued
- Paid Time Off (PTO) each year
- 4 Paid Holidays each year
- Comprehensive Paid Training program
- Career Advancement Opportunities
Pay
The pay rate for this position is $75k-80k Plus Bonus