General Manager II - Store 6342 - Hueytown, AL

What is a General Manager? A General Manager must be committed to inspiring our team, helping our Customers succeed and growing our business with integrity. This professional-level sales and management position supports functions on both sides of the business, requiring understanding of store systems, automotive systems, parts knowledge, and the ability to identify, troubleshoot, and assist DIY projects. The role involves developing and maintaining Professional Customer relationships and driving program growth while achieving financial metrics and maintaining service and operational standards.

Responsibilities

• Achieve overall store sales goals and service objectives
• Manage and grow Professional Customer relationships/sales, including building and holding the team accountable to executing Customer action plans
• Selection, hiring, development, performance management, coaching, scheduling, and engagement of store Team Members
• Ensure execution of all inventory and operational standards
• Coach all Team Members to deliver on Customer expectations (DIY and Professional)
• Manager on duty responsibilities (touch base/coaching, floor/phone management, task assignment and completion, safety, open/close duties)
• Lead change management
• Embrace diversity and foster a respectful environment for both Customers and Team Members
• Provide DIY service including battery installation, testing, wiper install, etc.
• Assist District/Region in other functions upon request

Requirements

• 2-3 years of experience managing a team of 10–20 Team Members in a fast-paced and highly dynamic retail environment
• Successful experience managing profitability; proven financial and business acumen
• High school diploma or general education degree (GED); Bachelor’s degree in business or a related area preferred
• Valid driver’s license
• ASE certification preferred, but not required
• Working knowledge of automotive systems preferred
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with Customers, peers, and upper management
• Use Microsoft software effectively (Word, Excel required; PowerPoint preferred)
• Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent
• Review and analyze business reports, such as profit and loss statement (P&L)
• Hold others accountable, inspect work quality, and give feedback in an inspiring way

Skills

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Ability to become ASE P2 certified or ASE-ready equivalent
• Ability to execute and train project and product quality recommendations
• Advanced parts lookup and sourcing
• Ability to source from numerous places including special order, FDO, second source, etc.
• Ability to execute and train all store operational processes and procedures, and testing and diagnostic equipment for DIY services
• Ability to execute and train inventory systems and store equipment
• Ability to execute and train POS and Parts lookup systems

Schedule

• Exempt position requiring a minimum of 50–55 hours per week (excluding meal break periods)
• Average schedule: 5–6 days a week, 11-hour shifts, including rotating nights and weekends, with a one-hour lunch break
• Additional hours may be required based on staffing, store conditions, sales targets, and other business demands
• Schedule is based on the needs of the business

Physical Demands

• Predominantly walking or standing
• Must be able to talk, hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl
• Frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds
• Specific vision abilities required include close vision, distance vision, color vision, depth perception, and ability to adjust focus

Work Environment

• Primarily indoors, with occasional outdoor exposure to various weather conditions (e.g., installing batteries and wiper blades)
• Occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration
• Noise level is usually moderate

Pay

Position is eligible for sales commission based on individual or store performance.