Jobs · Management · Arizona

General Manager II

Chick-fil-A Corporate Support Center · Litchfield Park, AZ · 1 mo ago
ManagementFull-time
We need to output HTML fragment with sections only when real content. Use

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We have content: Overview (which is about the role). There's "About Chick-fil-A Supply" maybe part of About the role? Could be separate but we can include under About the role. Responsibilities section present. Required Qualifications and Preferred Qualifications: we can combine into Requirements? The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have sections: About the role, Responsibilities, Requirements (maybe combine Required and Preferred Qualifications), Skills (maybe list specific skills), Benefits (maybe relocation assistance), Pay (not present), Schedule (not present). We should only include sections with real content. Pay and Schedule not present, so omit. Benefits: we have "Relocation Assistance Provided Yes". That's a benefit. So include Benefits section with that. Skills: we have many skill items in qualifications; we could extract them into Skills section. But we also have Required Qualifications (knowledge, skills, abilities) and Preferred Qualifications. Could combine into Requirements and Skills. However we must not invent placeholder text. We have concrete list: 7+ years experience, 3+ years leadership, strong aptitude to think critically, etc. Those are qualifications/skills. We could put them under Requirements (or Qualifications). Since we have both Required and Preferred, we could have Requirements section with required qualifications, and maybe a separate Preferred qualifications not required heading? Not in list. Could combine into Requirements and note preferred as bullet? Might be okay. We need to preserve all substantive information. So we must include all details from overview, responsibilities, required qualifications, preferred qualifications, relocation assistance. We must not include boilerplate like "Overview", "About Chick-fil-A Supply" maybe considered part of About the role. We'll include About the role section with overview and about Chick-fil-A Supply. We must not repeat job title as heading. Not include Job ID etc. We must not include duplicated lines. We must output only HTML fragment. Let's craft:

About the role

Overview ...

About Chick-fil-A Supply ...

Responsibilities

  • Lead a food service distribution center operation with a safety mindset
  • Act as a liaison, balancing the needs of the Operator with the capabilities of the operation
  • Lead and engage a workforce with specific ownership of and focus on various functions within the building
  • Design, implement, manage, and improve market distribution center operations
  • Deliver high service levels to Operators and achieve Key Performance Indicators (KPIs)
  • Participate in the oversight of the P&L of the market distribution center operation
  • Drive innovation in all areas of the market distribution center operations
  • Support Chick-fil-A vision and strategy by building a culture that aligns with the Chick-fil-A Supply values of care, safety and excellence
  • Complete other activities as deemed valuable by leadership
  • Relationship Management: Work closely with CFA Supply Senior Leadership Team, CFA Inc. Supply Chain, Operators, and various business partners to ensure optimal alignment and collaboration
  • Demonstrate the ability to value both relationships and results and to put others above themselves
  • Recruit, train, and develop a strong team

Requirements

  • 7+ years of experience in distribution, manufacturing, or other relevant supply chain field management, including 3+ years in a leadership position
  • Strong aptitude to think critically, solve problems, and drive improvements in a professional and respectful manner
  • Understanding of production and inventory control theories and practices
  • Functional knowledge of designing, managing, and executing distribution center operations
  • Knowledge of general accounting practices and P&L
  • Demonstrated experience and success with process improvement and efficiency, including establishing and managing KPIs
  • Working knowledge of inbound logistics, warehousing, IT systems, and outbound logistics in the distribution industry
  • Knowledge of and ability to ensure compliance with general safety standards, quality specifications, and governmental requirements
  • Exceptional organization, attention to detail, and communication skills
  • Strong ability to negotiate and resolve conflict by navigating confrontational situations to ensure all parties are treated with honor, dignity, and respect
  • Proficient in Microsoft Word, Excel, Outlook, and Access; experience with ERP, WMS, and TMS solutions
  • Proficient communicating in English (reading, writing, and speaking) to safely follow verbal instructions, complete documentation and paperwork, and accurately read and interpret company communications

Preferred Qualifications

  • Bachelor’s Degree in business, accounting, supply chain management or another relevant field
  • Experience managing in a food distribution or food manufacturing environment
  • Experience in a start-up environment
  • Demonstrated success in operations and people leadership
  • Experience with building and managing to budgets and general accounting practices
  • Demonstrated ability to perform effective short-term and long-range planning

Benefits

  • Relocation Assistance Provided: Yes
We should not include Pay or Schedule sections. Check for any duplicated lines: Ensure we didn't repeat. Overview includes "The General Manager (GM) will serve as the leader of supply chain operations at the at the new Chick-fil-A Supply Distribution Center (DC) in Litchfield Park, AZ." There's a duplicate "at the". We should preserve as is? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. So we must keep the text exactly as given, even if it has a typo. So we keep "at the at". That's okay. We also have "This person will lead the workforce in distributing millions of cases of inventory annually to Chick-fil-A Operators throughout the [insert region]." Keep that. We need to include all substantive info from overview and about Chick-fil-A Supply. Let's craft About the role paragraph(s). Could be two paragraphs: overview and about Chick-fil-A Supply. We must not include headings like "Overview" or "About Chick-fil-A Supply". Just prose. Thus:

About the role

The General Manager (GM) will serve as the leader of supply chain operations at the at the new Chick-fil-A Supply Distribution Center (DC) in Litchfield Park, AZ. This individual, in collaboration with other leaders, will be responsible for executing safe and effective operations that meet the needs of the organization and its employees. This person will lead the workforce in distributing millions of cases of inventory annually to Chick-fil-A Operators throughout the [insert region]. The GM will help drive the operations of the distribution center and will enable supply chain innovation unique to the food service industry. Most importantly, this person will lead in a way that supports Chick-fil-A’s vision and strategy while embodying the corporate purpose. This position requires a leader who can call upon a diverse range of skills and experiences to support overall operations. The role is highly interdependent with the other divisions of the distribution center and Chick-fil-A Supply Services, requiring the GM to foster relationships with a wide range of people to execute their responsibilities. The GM will work closely with Chick-fil-A Supply’s Senior Leadership Team (SLT) as well as DC leaders across the network to continually improve the operation’s performance, productivity, efficiency, and profitability through effective supply chain management methods and strategies. This calls for a dynamic leader who has a heart for service and compassion coupled with a mind for effectively supporting the management of the business. Furthermore, this role will be uniquely challenged with their participation in the stand up of a brand-new DC and the testing and refinement of a new facility implementation playbook to assist in the stand up of future facilities.

About Chick-fil-A Supply Chick-fil-A Supply®, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A restaurants. Chick-fil-A Supply® ensures restaurants have the food and products they need through a seamless delivery experience that extends Chick-fil-A's culture of care. For more information, visit cfa-supply.com.

That seems good. Now ensure we didn't include any boilerplate like "Overview", "About Chick-fil-A Supply" as headings; we used them as prose. Check for any duplicated lines: The responsibilities list includes "Relationship Management" as a bullet; we included that. Good. Check for any missing info: Required Years Of Experience 7 (already covered in 7+ years). Travel Requirements 10% - we missed that! It's a substantive detail: Travel Requirements 10%. Should be included. Where to put? Could be under Requirements or Benefits? It's a requirement. We'll add a bullet under Requirements: "Travel Requirements: 10%". Also Required Level Of Education High School Diploma, Preferred Level Of Education Bachelor's Degree, Required Major/Concentration N/A, Preferred Major/Concentration N/A, Relocation Assistance Provided Yes (we have). We should include education details. We have Required Level Of Education High School Diploma, Preferred Level Of Education Bachelor's Degree. We should include those. Also Required Major/Concentration N/A (but we should not include placeholder like N/A? The instruction: never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. It says never emit a heading followed by filler/placeholder text. But does it apply to list items? It says "never emit a heading followed by filler/placeholder text". It doesn't explicitly forbid list items with N/A, but likely we should avoid including N/A as it's filler. However the instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." N/A is not substantive; it's placeholder. So we should omit those lines. Similarly "Required Major/Concentration N/A" and "Preferred Major/Concentration N/A" are placeholders; we can drop them. We have "Required Years Of Experience 7" which is covered by 7+ years; we can keep but it's redundant. Might be okay to keep but it's duplicate. Better to omit duplicate. Travel Requirements 10% we need to include. We also have "Relocation Assistance Provided Yes" we have. We should also include "Preferred Level Of Education Bachelor's Degree" (we have in Preferred Qualifications but we could add as bullet there). Already we have Bachelor’s Degree in business, accounting, supply chain management or another relevant field as preferred qualification. That's similar but not exactly "Preferred Level Of Education Bachelor's Degree". We could add a bullet: "Preferred Level Of Education: Bachelor's Degree". But that may be redundant with the Bachelor's degree bullet. However we should preserve all substantive info; the posting includes both "Preferred Level Of Education Bachelor's Degree" and "Preferred Major/Concentration N/A". The Bachelor's degree bullet we have is about field of study; the level of education is separate. We should include both to preserve all info. We can add a bullet under Preferred Qualifications: "Preferred Level Of Education: Bachelor's Degree". Similarly Required Level Of Education High School Diploma we should add under Requirements. We also have "Required Level Of Education High School Diploma". Add bullet. We also have "Preferred Level Of Education Bachelor's Degree". Add bullet. We have "Required Years Of Experience 7" (maybe redundant). We'll keep the 7+ years bullet; we can drop the separate line. We

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