General Manager I Trainee

Join us as we grow together personally and professionally! Four generations of family leadership continue to make it our vision to leave people better than we found them. We are more than an oil company, convenience store or restaurant—we are a family! We improve the lives of those we touch every day by valuing the customer, caring for our 1000+ team members, and supporting the communities we are honored to serve.

About the Role

The General Manager Trainee for a convenience store is a developmental position designed to provide hands-on training and experience in all aspects of store management. This role focuses on learning operational procedures, customer service excellence, and team leadership to prepare for a future role as a General Manager.

Responsibilities

• Learn and assist in daily store operations, including inventory management, merchandising, and sales floor management to ensure smooth functioning.
• Train in providing outstanding customer service, addressing customer inquiries and concerns, and creating a welcoming shopping environment.
• Support the management team in hiring, training, and supervising store staff, fostering a positive and productive workplace culture.
• Analyze sales reports and performance metrics, assisting in developing strategies to meet or exceed sales targets and improve profitability.
• Participate in the planning and execution of merchandising strategies and promotional activities to drive customer engagement and sales.
• Learn and uphold company policies, safety standards, and regulatory requirements to maintain a safe and compliant store environment.
• Assist in managing inventory levels, conducting stock counts, and implementing effective replenishment processes to minimize waste and stockouts.
• Work with various departments (e.g., marketing, purchasing) to gain a holistic understanding of store operations and contribute to overall business goals.

Requirements

• High school diploma or equivalent; a bachelor’s degree in Business Administration, Retail Management, or a related field is preferred.
• Prior experience in retail or customer service is beneficial, though not required. Previous leadership roles (e.g., team lead, supervisor) are a plus.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Basic analytical skills for interpreting sales data.
• Familiarity with retail management systems and point-of-sale (POS) technology is advantageous.
• A proactive attitude with a willingness to learn and take on new challenges, demonstrating flexibility in a dynamic work environment.
• A strong commitment to delivering excellent customer service and creating a positive shopping experience.
• Ability to stand for extended periods and perform physical tasks, including lifting.
• Must be able to work flexible hours, including nights, weekends, and holidays as required.
• Ability to navigate a busy restaurant environment efficiently.

Benefits

• Medical, Dental, Vision, Life, and Disability insurance
• 401k with company match
• Paid time off in your first year
• Paid gym memberships
• Remote work options in select roles
• Monthly team-building exercises
• Everyday Pay if needed
• Flexible schedules to attend family events
• Professional and leadership training
• Advancement opportunities