General Manager I Store 5662 Deridder LA

Primary Responsibilities

• Achieve overall store sales goals and service objectives
• Manage and grow Professional Customer relationships/sales, including building and holding team accountable to executing Customer action plans
• Select, hiring, development, performance mgmt., coaching, scheduling and engagement of store Team Members
• Ensure execution of all inventory and operational standards
• Coach all Team Members to deliver on Customer expectations (DIY and Professional)
• Manager on duty responsibilities (touch base/coaching, floor/phone mgmt., task assignment and completion, safety, open/close duties)
• Ability to lead change management
• Embrace diversity and foster a respectful environment for both Customers and Team Members

Secondary Responsibilities

• Provide DIY service including battery installation, testing, wiper install, etc.
• Assist District/Region in other functions upon request

Success Factors

• Friendly communication
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with Customers, peers and upper management
• Use Microsoft software effectively (Word, Excel required; PowerPoint preferred)
• Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent
• Review and analyze business reports, such as profit and loss statement (P&L)
• Hold others accountable, inspect work quality and give feedback in a way that is inspiring
• Work an assortment of days, evenings and weekends as needed

Essential Job Skills

• Necessary for Success as a General Manager
• Working knowledge of automotive systems preferred
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with Customers, peers and upper management
• Use Microsoft software effectively (Word, Excel required; PowerPoint preferred)
• Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent
• Review and analyze business reports, such as profit and loss statement (P&L)
• Hold others accountable, inspect work quality and give feedback in a way that is inspiring
• Work an assortment of days, evenings and weekends as needed

Success Factors

• Friendly communication
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with Customers, peers and upper management
• Use Microsoft software effectively (Word, Excel required; PowerPoint preferred)
• Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent
• Review and analyze business reports, such as profit and loss statement (P&L)
• Hold others accountable, inspect work quality and give feedback in a way that is inspiring
• Work an assortment of days, evenings and weekends as needed

Physical Demands

• Mainly walking or standing
• Talking and hearing
• Handling or feeling
• Reaching with hands and arms
• Climbing or balancing
• Stooping, kneeling, crouching, or crawling
• Frequently lifting and/or moving up to 50 pounds
• Occasionally lifting and/or moving up to 100 pounds
• Close vision, distance vision, color vision, depth perception, and ability to adjust focus
• Walking, standing, moving, reaching, handling, fingering, climbing, balancing, stooping, kneeling, crouching, and crawling
• Lifting and carrying up to 50 pounds
• Exposure to moving mechanical parts, high, precarious places, toxic or caustic chemicals, risk of electrical shock, explosives, and vibration

Work Environment

• Usually working inside
• Exposure to various weather conditions while installing batteries and wiper blades
• Exposure to moving mechanical parts
• Exposure to high, precarious places
• Exposure to toxic or caustic chemicals
• Exposure to risk of electrical shock
• Exposure to explosives
• Exposure to vibration
• Moderate noise level