General Manager I - Store 2130 - Rocky Mount, VA

About the Role

A General Manager must be committed to inspiring our team, as well as helping our Customers succeed and growing our business with integrity. This professional-level sales and management position supports functions on both sides of the business, requiring understanding of store systems, automotive systems, and parts knowledge. The role involves identifying, troubleshooting, and project assistance for DIY, developing and maintaining Professional Customer relationships, and ensuring financial metrics and service standards are met. The position is exempt and requires a minimum of 50-55 hours per week, with an average schedule of 5-6 days a week, 11-hour shifts, including rotating nights and weekends, and an hour for lunch. Additional hours may be required based on business needs.

Responsibilities

• Achieve overall store sales goals and service objectives
• Manage and grow Professional Customer relationships/sales, including executing Customer action plans
• Selection, hiring, development, performance management, coaching, scheduling, and engagement of store Team Members
• Ensure execution of all inventory and operational standards
• Coach Team Members to deliver on Customer expectations (DIY and Professional)
• Manager on duty responsibilities: touch base/coaching, floor/phone management, task assignment and completion, safety, open/close duties
• Lead change management
• Embrace diversity and foster a respectful environment for Customers and Team Members
• Provide DIY service, including battery installation, testing, wiper install, etc.
• Assist District/Region in other functions upon request

Qualifications

• Working knowledge of automotive systems preferred
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships
• Use Microsoft software effectively (Word, Excel required; PowerPoint preferred)
• Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent
• Review and analyze business reports, such as P&L statements
• Hold others accountable, inspect work quality, and give inspiring feedback
• Ability to work an assortment of days, evenings, and weekends as needed

Skills

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Ability to become ASE P2 certified or ASE ready equivalent
• Advanced parts lookup and sourcing
• Ability to execute and train project and product quality recommendations
• Ability to execute and train all store operational processes and procedures
• Ability to execute and train inventory systems and store equipment
• Ability to execute and train POS and Parts lookup systems
• Ability to recruit, select, hire, and develop quality Team Members
• Ability to build and grow relationships with Professional Customers

Experience

• 2-3 years of experience managing a team of 10-20 Team Members in a fast-paced and highly dynamic retail environment
• Successful experience managing profitability; proven financial and business acumen

Education

• High school diploma or GED; Bachelor’s degree in business or related area preferred
• Valid driver's license
• ASE Certification preferred, but not required

Physical Demands

The employee will predominantly be walking or standing, with frequent lifting and/or moving up to 50 pounds and occasional lifting and/or moving up to 100 pounds. Specific vision abilities include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Work Environment

The employee usually works inside but will occasionally be outside, exposed to various weather conditions, moving mechanical parts, high places, chemicals, electrical shock risk, explosives, and vibration. The noise level is usually moderate.

Pay

The compensation range for this role is between $55,900.00 and $65,700.00 USD salary for a new team member, depending on factors like geographic location, experience, education, and skillsets.

Benefits

Advance Auto Parts offers a comprehensive health and wellness benefits program to support Team Members and their families. For more details, visit: Advance Auto Parts-Home.