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Jobs · Management · California

General Manager (HOA) | Leadership Opportunities Across California

Action Property Management · Los Angeles, CA · 3 wk ago
On-siteManagement$100k–$190k/yrFull-time

About Us

With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity and professionalism, coupled with our core values of excellence, innovation, and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.

This is an evergreen posting intended to build our talent pipeline for future General Manager opportunities. While there may not be an immediate opening at the time of your application, we are continuously seeking experienced professionals who align with our values and service standards. Applications will be reviewed and retained for consideration as opportunities become available within our Northern/Southern California portfolio.

Communities We Serve

  • HOA and Community Association Management
  • Luxury Residential Communities
  • High-Rise and Mixed-Use Developments
  • Master-Planned Communities
  • Hospitality and Resort Operations
  • Multifamily Property Management
  • Operations and Facilities Leadership

Impact

You will be the expert consultant to the Association and the Board of Directors on matters concerning:

  • California Common Interest Development law and high-rise requirements
  • Davis Stirling Common Interest Development Act
  • Civil Codes applicable to non-compliance issues
  • High-Rise Building Operations

Requirements

  • 3-5 years of onsite HOA high-rise General Manager experience
  • Urban high-rise experience is preferred
  • CMCA certification or ability to obtain within 6 months
  • Keen knowledge of budgets and the budgeting process
  • Strong knowledge of audits, reserve studies, bidding process, and Association governing documents
  • Strong verbal and written communication skills
  • Effective presentation skills
  • Exceptional time management skills and ability to work independently
  • Commitment to following up on all issues in a timely manner
  • Proven leadership in hiring, training, and motivating exceptional staff to exceed residents' expectations

Responsibilities

As a General Manager, you will serve as the strategic and operational leader of your community. Responsibilities include:

  • Partnering closely with Boards of Directors as a trusted advisor and executive leader
  • Leading and developing community management teams and on-site staff
  • Overseeing community operations, maintenance, resident services, and vendor partnerships
  • Managing budgets, reserve funding strategies, and financial performance
  • Leading capital improvement projects and long-term planning initiatives
  • Presenting recommendations and strategic solutions to Boards and stakeholders
  • Driving operational excellence while delivering an exceptional homeowner experience
  • Navigating complex challenges with professionalism, confidence, and sound judgment

Qualifications

Successful candidates typically bring:

  • Significant HOA, community association, property management, hospitality, or related leadership experience
  • Experience leading teams, departments, or large-scale community operations
  • Strong financial acumen, including budgeting and reserve planning
  • Exceptional communication and executive presence
  • Proven ability to build relationships with Boards, homeowners, vendors, and team members
  • Experience managing large-scale projects, community initiatives, or complex operations
  • Professional certifications such as CMCA, AMS, PCAM, or equivalent experience are highly valued

Benefits

We offer a comprehensive benefits package including:

  • Medical, dental, and vision insurance
  • Pet insurance
  • 401(k) with company match
  • Life and disability support for qualifying team members
  • Generous paid time off, including vacation hours, sick time, and company-observed holidays

We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role.

Pay

$100,000 - $190,000 a year

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