General Manager, Gallagher Nashville
TAIT · Nashville, TN · 1 wk ago
On-siteManagementFull-time
Position Purpose
The General Manager, Nashville is responsible for leading and evolving the Gallagher business unit in Nashville as a core operational and commercial pillar within TAIT’s Global Touring division, while also supporting and strengthening TAIT’s broader on-site presence and operational ecosystem in the Nashville market.
Key Responsibilities
Business Unit Leadership & Operational Oversight
- Serve as the senior operational leader for Gallagher Nashville, overseeing day-to-day business performance across staging, rentals, fabrication, logistics, and production support functions.
- Ensure operational excellence across project execution, inventory coordination, warehouse operations, staffing, scheduling, and delivery performance.
- Translate enterprise priorities into actionable business unit execution plans.
- Partner with leadership to define and evolve the long-term operating model for Gallagher within TAIT.
Business Integration & Organizational Alignment
- Lead integration efforts between Gallagher Nashville and broader TAIT systems, processes, and operational frameworks.
- Drive organizational clarity across reporting structures, workflows, responsibilities, and decision-making.
- Partner closely with Finance, People, Legal, GTS, Operations, and Production teams to ensure alignment and consistency.
- Support implementation of enterprise initiatives including systems rollouts, operational process improvements, reporting structures, and cross-functional workflows.
Commercial & Financial Performance
- Own operational and financial performance for the Gallagher Nashville business unit.
- Monitor and improve performance against revenue, margin, utilization, operational efficiency, and EBITDA targets.
- Partner with Portable Market Leaders and commercial teams to ensure operational readiness aligns with business growth.
- Support business development initiatives by ensuring the Nashville operation can scale effectively to support new opportunities.
Operational Excellence & Scalable Systems
- Establish and reinforce operational discipline across the business unit, including:
- Workflow consistency
- Inventory management
- Logistics coordination
- Staffing models
- Production support systems
- Implement KPI frameworks and reporting rhythms that provide visibility into operational health and business performance.
- Identify and remove operational friction points that impact delivery quality, speed, or efficiency.
- Contribute to development of scalable operating models that can support future Gallagher expansion within TAIT.
Cross-Functional Coordination
- Act as the primary connector between Gallagher Nashville and TAIT shared services and leadership teams.
- Ensure alignment between commercial intent, operational capability, and delivery readiness.
- Break down silos between touring, rentals, fabrication, operations, and project delivery teams.
- Establish clear communication channels and predictable operating rhythms across functions.
Culture, Community & Team Leadership
- Build and foster a strong, connected business culture aligned with TAIT values while preserving the strengths of the Gallagher identity.
- Serve as a visible, trusted leader for the Nashville team—promoting accountability, collaboration, clarity, and operational excellence.
- Partner with People leadership on organizational planning, role clarity, succession planning, and team development.
- Support employee engagement initiatives, office culture, onboarding, and local team connection.
Facilities, Safety & Shared Services Coordination
- Maintain oversight of facility operations, workplace experience, and shared services coordination for the Nashville operation.
- Serve as the primary liaison with Facilities, GTS, Safety, and building partners.
- Ensure compliance with operational safety standards, emergency procedures, and workplace requirements.
- Support planning and execution of facility improvements, infrastructure upgrades, and operational investments.
Strategic Planning & Growth
- Provide operational insight and grounded business perspective to help inform broader strategy and Gallagher growth planning.
- Support evaluation of adjacent opportunities, market expansion, and operational scaling initiatives.
- Help shape repeatable frameworks for future Gallagher operating models across additional regions or business units.
Education Qualifications & Skills
- Bachelor’s degree required in Business Administration, Management, Engineering, Operations, Finance, Project Management, Organizational Leadership, or a related field.
- Experience 15+ years of progressive leadership experience in live events, staging, production operations, rentals, fabrication, touring infrastructure, or related operational environments.
- Demonstrated success leading complex operational teams and multi-functional business environments.
- Experience managing operational performance, financial targets, and organizational change.
- Strong understanding of live event production workflows, logistics, staffing, and operational planning.
- Experience in post-acquisition integration or organizational transformation environments, preferred.
TAIT Benefits
- Competitive medical, dental, and vision insurance plans
- Health Savings Account (HSA) with employer contributions (HDHP plans)
- Flexible Spending Accounts (Medical & Dependent Care)
- Employer-paid life insurance with optional supplemental coverage
- Employer-paid Short-term with optional long-term disability insurance
- 401(k) retirement plan with company match
- Paid parental leave
- Employee Assistance Program (EAP)
- Wellness stipends
- Voluntary benefits (e.g., accident, critical illness)
- Paid vacation and 12 holidays