General Manager — Franklin Opening Team

What You’ll Do

• Lead the opening and day-to-day management of our new Franklin location
• Hire, train, and develop a team of approximately 12 full- and part-time employees
• Create a strong team culture centered around hospitality, accountability, and care
• Own scheduling, labor management, and daily operations
• Deliver exceptional customer and guest experiences
• Maintain a safe, clean, organized, and well-run facility
• Oversee inventory, supply ordering, and facility upkeep
• Build relationships within the Franklin community through outreach and local partnerships
• Work closely with leadership on operational improvements and company growth initiatives

What We’re Looking For

• 5+ years of leadership or people management experience
• Strong operational and organizational skills
• Excellent communication and customer service abilities
• High integrity, reliability, and accountability
• Comfortable in a hands-on, fast-paced environment
• Excited by growth and motivated by ownership and responsibility
• Pet industry experience is a plus, but not required
• Availability to work nights, weekends, and holidays as needed (we’re open 365 days a year)

Compensation & Benefits

Target compensation of approximately $65,000 annually, including performance-based bonus incentives

Location

Franklin, TN (37064)