General Manager for Automotive Dealership

About the role

The General Manager will oversee all operations of the dealership, ensuring exceptional customer service, maximizing profitability, and driving sales growth. This role requires a strategic leader with strong business acumen, excellent interpersonal skills, and a deep understanding of the automotive industry.

Responsibilities

• Sales and Revenue Generation: Develop and implement sales strategies to achieve dealership targets. Monitor sales performance and adjust tactics as necessary to meet goals.
• Financial Oversight: Manage budgeting, forecasting, and financial reporting to maximize profitability. Analyze financial data and implement cost-control measures.
• Staff Leadership and Development: Recruit, train, and mentor department managers and staff. Foster a positive workplace culture that encourages teamwork and professional growth.
• Customer Relationship Management: Ensure the highest levels of customer satisfaction and resolve escalated issues. Build and maintain strong relationships with customers to encourage repeat business.
• Marketing and Community Engagement: Develop marketing initiatives to attract and retain customers. Engage with the local community and represent the dealership at events.
• Performance Analysis: Review performance metrics regularly to identify trends and areas for improvement. Utilize data to make informed decisions and implement best practices.
• Operations Management: Oversee daily operations, including sales, service, parts, and finance departments. Ensure compliance with all regulatory and safety standards.

Qualifications

• Bachelor's degree in Business Administration, Automotive Management, or a related field.
• 5+ years of experience in automotive sales or management, with a proven track record of success.
• Strong leadership and team-building skills.
• Excellent communication and interpersonal abilities.
• Proficiency in dealership management software and Microsoft Office Suite.
• Ability to analyze financial statements and make data-driven decisions.
• Must live Preston Core Values of Teamwork, Community, Urgency, Integrity, Attention to Detail, and Personal Growth.
• Be willing to travel for business as needed.

Benefits

• Competitive salary and performance-based bonuses.
• Year end Bonus
• Health, dental, and vision insurance.
• 401K match.
• Paid time off and holiday pay.
• Employee discounts on vehicle purchases and services.
• Leadership training
• Potential growth NADA Academy