General Manager (Electrical Field Services)

Responsibilities

• Manage and supervise staff, including hiring, training, coaching/mentoring, and doing performance evaluations for a new site approximately 5,000 Square feet
• Focus on standing up and scaling operations
• Foster and promote a positive culture within direct report team and collaborating teams
• Demonstrate Shermco’s Core Values throughout your work responsibilities including Commitment to Safety, Accountability for Performance, Commitment to Excellence, Service to our Customers
• Develop and implement operational policies and procedures to ensure efficiency and effectiveness
• Collaborate with other departments to ensure seamless operations and customer satisfaction
• Ensure compliance with all relevant regulations and standards
• Ensure that the team regularly participates in and complies with Company safety programs; employees have necessary new hire safety training, and that annual or periodic safety training is completed for all department employees; assist in the development, implementation and enforcement of workplace safety policies and procedures and with investigations of any accidents/incidents occurring in the department.
• Ensure the satisfactory resolution of concerns or issues, intervening in the more complex or sensitive issues with respect to customers, contracts, human resources, or safety
• Manage budgets and allocate resources appropriately
• Monitor and analyze operational performance metrics to identify areas for improvement - Identify and implement new technologies and processes to improve operations
• Provide regular reports to senior management on operational performance and progress towards goals
• Occasionally perform field work to support the team and business needs

Qualifications

• Bachelor's degree in business administration, operations management, electrical engineering preferred. MBA highly desired
• Any knowledge or experience in Industrial electrical testing, commissioning, engineering considered an asset, electrical testing and commissioning experience is preferred but not required
• Several years progressively responsible experience with at least 5 years of experience in a Senior Management/Operations Management role with P&L Management
• Strong leadership and management skills Results-oriented individual with the ability to interpret and effectively manage multiple and competing priorities and timelines
• Excellent communication and interpersonal skills to effectively communicate with all types of staff, including laborers, trades, technical, professional, management and senior or executive management
• A professional demeanor and a commitment to a high level of customer service
• Able to analyze data and make informed decisions
• Experience with budget management and resource allocation
• Knowledge of relevant regulations and standards
• Experience with implementing new technologies and processes
• Must have Electrical and Technical expertise (testing/commissioning preferred/ NETA a plus)
• Be able to perform technical work when needed in the field