General Manager - Cotton On Cordova Mall Mega

About the role

The General Manager is ultimately responsible for leading all aspects of the store, including driving a positive, inclusive culture by leading, managing, and developing store team members to achieve sales and KPI targets; ensuring long-term business growth in line with the company vision, core values, and established policies and procedures.

Responsibilities

• Lead, manage, and develop a diverse and high-performing team
• Drive sales and KPI targets
• Ensure long-term business growth in alignment with company vision and policies
• Interpret, analyze, and drive sales, stock, and service delivery
• Execute visual merchandising directives to deliver world-class standards
• Work flexible schedules to meet business needs, including evenings, weekends, and holidays
• Communicate effectively, provide excellent customer service, and solve problems in a fast-paced environment

Requirements

• A passion for product, brands, fashion, and trends
• 3+ years of retail management experience, preferably in fast fashion
• 3+ years of proven track record leading and managing diverse and high-performing teams
• Demonstrated results and acumen in interpreting, analyzing, and driving sales, stock, and service delivery
• Knowledge of retail merchandising practices, including the ability to execute visual merchandising directives
• Ability to work a flexible schedule to meet business needs, including evenings, weekends, and holidays
• Outstanding communication, customer service, and problem-solving skills

Qualifications

• A degree in Business Administration, Retail Management, or a related field is preferred
• Proven leadership and management experience
• Experience in a similar role within a fast-paced retail environment

Skills

• A passion for product, brands, fashion, and trends
• Leadership and management experience
• Team building and development skills
• Customer service and problem-solving skills
• Ability to work in a fast-paced, ever-changing environment

Benefits

• 50% Team Member discount for all Brands/Products
• Competitive Pay
• Wellness Support
• 24/7 Performance & Peak incentives to reward & recognize team members
• Great benefits for YOU & your family – Medical, Dental, Vision + more
• 401(k) matching program, with a commitment to financial literacy and support
• Development opportunities that could take you anywhere
• Quarterly COG Awards + real-time recognition

Pay

$65,000 - $80,000 /yr

Schedule

Full Time