General Manager Cleanroom

Job Overview

The General Manager leads a profitable growth-oriented business in a specific location ("Market Center") with full profit and loss responsibility. A General Manager is the comprehensive operations leader of rental uniforms and adjacent products and responsible for service, sales, production, merchandise, human resources, safety, and finance.

Responsibilities/Essential Functions

• Manage a Cleanroom Market Center (MC) location, possibly with depots and service centers (annual revenue of $10M +).
• Drive profitability and growth by obtaining new customers and retaining current customer relationships and maintain the market center's total managed volume.
• Use strategic and leadership skills to facilitate employee selection, development, retention, motivation, and strong customer relationships.
• Ensure compliance with contracts and company policies and procedures.
• Participate in hands-on activities in the Market Center and in other field locations.
• Establish a cohesive team between service and production departments to meet organizational goals.
• Overall MC results, including but not limited to metrics in Service, Production, Sales, Supply Chain, HR and Finance departments.
• Sets clear expectations for each department and leads by example.
• Ensures daily efficient operations of location in accordance with established business values, policies and processes.
• Implements, administers and evaluates programs and procedures to ensure maximum customer retention.
• Develops and maintains valid service agreements, positive service attitude, effective quality assurance, good customer relations and efficient route management.
• Implements general price changes when needed and changes prices on specific accounts as needed.
• Reviews financial statements, reports and other performance data in a dedicated manner. Measures financial productivity and sales goal achievement to determine areas in need of remediation and improvement.
• Personally oversees the proper and timely collection of the Company’s accounts receivables.
• Create a pervasive sales culture that fosters team selling via Together in Growth (TIG) and Shared Lead programs.
• Proactively supports the generation of new business for the MC.
• Develop and maintain customer relationships with the Market Centers top customers.
• Completes in person meeting for each department head weekly to review performance.
• Promote and sustain a safety culture.
• Ensures all safety accidents and incidents are timely investigated and reported by department leadership.
• Oversees implementation, administration and evaluation of production programs and procedures.
• Conduct short and long range planning to ensure achievement of production goals and standards.
• Manage merchandise budget and inventory to reduce spend while continually providing adequate supply for the customer base.
• Sustain merchandise control billing and collections to recover costs associated with customer lost and ruined goods.
• Partner with labor relations or human resources in union or non-union environments to ensure all employee disciplinary action is timely investigated and documented by department leadership.
• Conduct performance evaluations for department leaders providing specific and details feedback on their management and leadership skills and the attainment of their respective goals and objectives.
• Manages the hiring, placement and removal of location’s workforce.
• Consults and works with staff management on the best action to take in regard to location staffing.
• Proactively leads talent development programs and efforts within the MC.

Knowledge/Skills/Abilities

• Strategic Agility
• Building People Capability
• Accountability for Excellence
• Impact and Influence
• Organizational Collaboration

Experience/Qualifications

• Bachelor's degree or equivalent required.
• Five to seven years of progressive management responsibility.
• Demonstrated success in operations management in a production facility or manufacturing environment.
• Considerable knowledge of financial reporting, including profit and loss, sales, and capital expenses.
• Twelve to eighteen months of business to business sales preferred.

License Requirements/Certifications

• A valid driver’s license is required.

Working Environment/Safety Requirements/Physical Requirements

• A plant/office environment, in a Market Center.
• Must walk/maneuver throughout the plant, loading docks, storeroom, and delivery vehicles.
• May be exposed to heat, cold, laundry chemicals, fumes, dust, and noise.
• Up to 50% of time may be required for travel; to visit customers, engaging in new sales opportunities, attend management meetings.
• Local or overnight travel within the United States.

Benefits

• Medical, dental, vision, short- and long-term disability, basic life insurance, and paid parental leave.
• Employees are able to enroll in the company’s 401k plan.
• Employees are eligible for 120 hours of vacation, 16 hours of floating holidays, and paid sick time every year.
• Employees will also receive 9 paid holidays throughout the calendar year.

Compensation

• The salary rate for this position ranges from $130,000 to $155,000, depending on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors.
• Additional compensation may include a bonus.

About Vestis®

Vestis® is the second largest provider in the industry with over 300,000 customer locations and approximately 20,000 teammates across North America. Vestis® is a leader in the B2B uniform and workplace supplies category. Vestis® provides clean and safe uniform services and workplace supplies to a broad range of North American customers from Fortune 500 companies to locally owned small businesses across a broad set of end markets. The Company’s comprehensive service offering includes a full-service uniform rental program, cleanroom and other specialty garment processing, floor mats, towels, linens, managed restroom services, first aid supplies and more. Vestis® is an equal-opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, relation, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities