General Manager - Chili's - Roswell, NM

About the Role

Chili's Managers are wired for hospitality! We're in the people business, and we know how to make someone feel special. Our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated. For decades, Chili's has been known for our culture of fun—we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way.

Responsibilities

• Lead and direct the work of the Management team including scheduling, assigning responsibilities, and setting expectations
• Manage performance of the Management team, including performance evaluations, coaching, and accountability
• Plan and implement weekly, monthly, and yearly financial budgets
• Oversee all operations to ensure a great Guest experience
• Role model and hold Team Members accountable to operational and quality standards
• Foster open communication between Team Members and the Management team
• Influence Team Member behaviors by championing change and restaurant initiatives
• Drive business results by utilizing Chili's systems to effectively control costs
• Follow operational systems, such as our Manager Timeline and performing quality Line Checks
• Hire, train, retain, and develop Team Members to take on larger roles
• Drive Guest engagement within the restaurant while developing relationships within the community
• Understand and practice safe food handling procedures
• Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant

About Us

Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house-smoked ribs, full-on fajitas, and hand-shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day.

About You

• Dependable team player
• Prefers to work in a fast-paced environment
• Great multitasking skills