General Manager Chicago Sales Center

About the role

The General Manager of the Chicago Sales Center will develop and implement business growth strategies, direct business processes to ensure effective sales, inventory, and financial metrics management, and establish and maintain relationships with key residential customers.

Responsibilities

• Direct oversight and management of all employees, including ongoing skill development.
• Develop market strategy and work with sales representatives to target potential local customers.
• Maintain sufficient inventory levels to meet existing and potential demand for product.
• Familiarize themselves with the facilities budgeted amount for all categories.
• Evaluate all expenditures to ensure the location maintains controllable expenses within monthly and annual budget guidelines.
• Achieve budgeted sales and EBIT numbers and incorporate corporate functions into daily activities.
• Maintain a high level of customer service resulting in significant market penetration for door and operator products.
• Develop and maintain customer/vendor relationships.
• Make personal sales calls to current and target accounts at place of business, job site, or residence.
• Work closely with the corporate credit department to ensure all procedures are properly carried out.
• Assist with product and/or installation warranty issues, including visually inspecting, operating, and testing products on-site or in the field.
• Perform all duties, functions, and procedures necessary to ensure the financial and operational success of the facility, including shipping, receiving, deliveries, paper flow, product procurement, inventory control, administrative and clerical tasks, and customer service.
• Perform other duties as assigned.

Requirements

• Minimum of 5 years' experience in product sales and business operations management.
• Working knowledge and proficiency with MS Word, Excel, Lotus Notes, JD Edwards, and AS400.
• Excellent written and verbal communication skills.
• Self-motivated, self-starter with a sense of urgency, personable, extroverted personality, and well-organized.
• Strong leadership and business metrics management skills.
• Strong relationship-building skills.
• A background including experience in the door or construction industry is preferred.

Qualifications

College degree in Sales, Marketing, or Business preferred, but not mandatory.