General Manager - Cheaha State Park

About the role

Job Summary: Guest Services is hiring a General Manager for Cheaha State Park. The role oversees operations including 33 rooms, event space, food & beverage, recreation, and more. The position is eligible for relocation reimbursement.

Responsibilities

• Plan, develop, and direct daily operations.
• Forecast and analyze sales, labor, and profit; ensure compliance with established budget.
• Schedule, supervise, and participate in operational duties specific to the unit.
• Recruit, supervise, train, schedule, discipline, review, and direct the unit's management and staff.
• Maintain accounting records, daily reporting requirements, and cash control; manage P&L statement.
• Respond to customer inquiries and resolve customer complaints.
• Maintain and ensure safe facility environment including standards for maintenance, upkeep of equipment, housekeeping, sanitation, dress, cash control, and employee hygiene.
• Notify District Manager of all unusual events, circumstances, or other safety or quality control issues.
• Act as Company's point of contact with client; represent the company professionally and positively at all times.
• Maintain and enhance the company's image when interacting with clients, guests, associates, and vendors.
• Maintain awareness of safety issues and report them immediately to your manager.

Requirements

• High School Diploma/GED; Bachelor's in Hospitality or Business preferred.
• At least 3 years of experience in related management.
• Computer proficiency with MS Word, Excel, and Outlook.
• Demonstrated talent for interacting with a wide variety of people.
• Ability to effectively organize and coordinate multiple priorities; work well as a team leader; problem‑solve.
• Strong customer service abilities; actively looks for ways to assist customers and coworkers.
• Physical requirements: moving about on foot, frequent bending, lifting, carrying, reaching above shoulder height; lifting up to 25 lbs regularly, 30‑35 lbs frequently, up to 50 lbs occasionally; ability to stand entire workday and climb steps regularly; withstand temperature extremes indoors and outdoors.
• Ability to read and write work‑related documents in English; speech recognition and clarity to understand and be understood by customers and co‑workers.
• Constant verbal communication in a fast‑paced environment; physical presence at job site essential.
• Equipment used: standard hospitality facility equipment, typical office equipment (computer, fax, telephone, copier, scanner), reservations and POS systems.

Benefits

• Eligible for relocation reimbursement.

Pay

Compensation: $75,000.00 USD per year (salary may be negotiable commensurate with experience).