General Manager, Burger King, US Southeast

About the Role

Restaurant Brands International Inc. (RBI) is one of the world's largest quick service restaurant companies, owning iconic brands such as TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. This role leads operations and financial performance for Burger King across the US Southeast, reporting to the Regional Vice President, Franchise Operations. The General Manager partners with franchisees and internal stakeholders to drive sustainable growth, ensuring alignment between regional strategies and day-to-day operations while navigating challenges across people, finance, marketing, competition, supply, and logistics. RBI follows a 5-day, in-office work schedule, with successful candidates expected to work onsite in Miami, FL, 5 days per week.

Responsibilities

• Own marketing, operational, financial, and quality performance for Burger King within the assigned US Southeast region.
• Drive achievement of strategic targets related to sales, guest traffic, profitability, and operational key performance indicators.
• Ensure consistent delivery of brand standards and operational excellence across the region.
• Act as a trusted advisor and strategic leader to franchisees, maintaining strong relationships and providing strategic direction to franchisee management.
• Develop and execute short- and long-term regional operations strategies aligned with brand and enterprise objectives.
• Work closely with marketing and operations teams to translate strategies into effective execution and regional results.
• Address complex, interrelated operational issues spanning human resources, finance, marketing, competition, customer experience, supply, and logistics.
• Lead and manage a diverse organization through subordinate managers, fostering accountability and performance discipline.
• Direct ongoing monitoring and reporting of franchisee operational performance.
• Build and maintain strong knowledge of Quick Service Restaurant (QSR) industry trends and competitive dynamics to inform strategic decisions.

Qualifications

• 8+ years in franchise operations or multi-unit leadership roles within a consumer-facing or QSR environment.
• Bachelor’s degree in Business or a related field.
• Strong understanding of marketing principles and their application to regional business performance.
• Demonstrated ability to build relationships and influence outcomes without direct authority.
• Proven capability to lead complex, multi-stakeholder organizations.
• Willingness and ability to travel frequently as required by the role.

Benefits

• Comprehensive global paid parental leave program supporting employees as they expand their families.
• Free telemedicine and mental wellness support.
• Benefits focused on physical, mental, and financial wellness.