General Manager
About Wonder
Wonder is the mealtime platform that brings every craving together in one order. Dine-in, pickup, or order delivery from 20+ exclusive restaurants, all served hot and made to order on-site. Wonder owns and operates the entire dining experience, from recipe development to technology, ensuring quality, variety, and consistency.
About The Role
As a General Manager, you'll lead a Wonder location, overseeing a shared kitchen that serves multiple brands, channels, and delivery methods. This role involves managing a multifunctional team, collaborating with various partners, and owning the local P&L like a true General Manager. You'll navigate staffing decisions, vendor relations, and other operational challenges, ensuring high operational readiness and data-driven decision-making.
Responsibilities
Lead Day-to-Day Operations with Excellence
Optimize labor deployment, throughput, and service execution
Maintain strict adherence to labor, food safety, team member safety, and compliance standards
Monitor and manage inventory accuracy, waste reduction efforts, and product shelf life adherence
Forecast demand, resolve obstacles, and adjust workflows in real-time
Monitor customer feedback and operational trends to drive service excellence
Set and drive key operational KPIs, ensuring alignment across internal and external contributors
Requirements
Must be 21 years old and legally authorized to work in the US
Must be able to lift up to 50 pounds and stand for extended periods
Must have open availability, including nights and weekends
Must have a Food Manager Certificate as required by State, County or Local Health Departments