General Manager

About the role

The General Manager is the leader responsible for driving profitable sales growth and owning all aspects of talent management.

Responsibilities

• Drive profitable sales growth.
  • Manage daily sales performance via trainers and sales leaders, and partner with them to reach/exceed sales goals.
    • Ensure execution of all sales strategies.
    • Engage in community outreach and develop relationships; be the market expert relative to competitors and community activity, as well as potential acquisitions.
    • Take part in key customer engagement.
  • Manage the financials and participate in the budgeting process.
  • Be the escalation point for customer issues.
  • Be the liaison for Enterprise and Shared Services resources, products and services.
  • Partner with Shared Services to ensure a positive customer experience.
  • Drive / implement company-wide initiatives.
  • Communicate systems/process improvements or suggested new processes to the RVP for further evaluation and escalation.
• Own All Aspects of Talent Management.
  • Hire and promote the talent needed to meet or exceed plan.
  • Create and maintain a healthy work environment where employee engagement is high, including reinforcing Vector’s strong culture relative to our purpose, mission and values.
  • Retain high performing talent.
  • Engage in strong performance management, i.e., establish goals, hold meaningful career conversations, conduct on-going / meaningful performance discussions, and hold meaningful year-end assessment conversations.
  • Recognize team members.
  • Hold all team members accountable for their work, ensure compliance with company policies and procedures, and make difficult decisions when team members aren’t meeting expectations.

Requirements

• Bachelor’s Degree preferred or equivalent experience in business management or related field.
• Minimum 5 years of successful leadership experience.
• The knowledge, communication skills, courage and influence to facilitate change and drive results.
• Capacity to create effective sales driven culture.
• Must be able to develop team concepts and work with multi-departmental personnel.
• Must be able to make the sound and accurate decisions that will affect the branch success.
• In addition, must be able to assist in personnel decisions regarding various aspects/stages of employment.
• Must be able to multi-task and manage multiple projects, departments, and personnel.
• Must be able to meet customer (internal and External) deadlines.
• Valid driver’s license with an acceptable driving history.

Qualifications

None specified.

Skills

Not specified.

Benefits

Not specified.

Pay

Not specified.

Schedule

Not specified.